Manager, Emergency Medical Services (EMS) - Mount Nittany Health

At Mount Nittany Health, we provide high-quality patient care with a unique combination of the latest in clinical technology and compassionate medical professionals. We are committed to improving both the quality and availability of healthcare in our region and seek to hire only the best to support the communities we serve.

The Manager assumes responsibility to manage day-to-day operations of the unit/department to provide high quality and safe patient care in a safe practice environment. The manager directs and develops staff; collaborates with multidisciplinary professionals; and provides service excellence. The manager is also responsible for coordinating and ensuring organizational emergency preparedness and participating with various agencies to ensure readiness.

The Manager assists the Director with:

• Long-term strategic planning for the workforce;
• Establishing and implementing standards for practice and maintain authority, accountability and responsibility for staff in their area of responsibility;
• The ongoing support and cultivation of a culture of shared decision making;
• Budgeting and planning.
• Engaging stakeholders within and without the organization to ensure appropriate level of readiness for emergency situations.

Manages the operations and staff: Emergency Medical Services Department and organizational emergency preparedness.

LEADERSHIP VALUES

The MNH Leadership Values we are striving to emulate:

• Respect, appreciation and caring for all-positive outlook
• Initiative, achievement oriented, drive for excellence and continuous improvement; perseverance and ability to see the big picture
• Teamwork and support for others; interdependence and commitment to the collective; system success as opposed to individual achievement or credit
• Open, respectful, candid communication; handles conflicts and differing points of view directly; doesn’t shy away from difficult issues or conversations
• Stewardship of resources and passion for efficiency
• Ownership of actions and results focused
• Resilient; adaptable to change; perseveres in the midst of challenges
• Courage

Education:

1) Completion of an accredited program for Paramedic training; or completion of an accredited nursing program if the applicant is an Emergency Medical Services Registered Nurse (PHRN).
2) Bachelor’s degree preferred.

Experience:

1) 5+ years (postgraduate) field experience as a Paramedic in an actively operating ALS program.
2) 5+ years of leadership experience preferred.

Knowledge, Skills, Abilities:

1) Demonstrated leadership and management skills.
2) Demonstrated ability to work under stressful situations.
3) Demonstrated oral and written communication skills.
4) Effectively functions as a liaison among staff, physicians, medical center administration, and ancillary departments.
5) Uses tact, sensitivity, sound judgment, and a professional attitude constantly.
6) Consistently demonstrates maturity for accountability of job performance.
7) Conducts business in a professional and cordial manner that upholds the integrity and reputation of Mount Nittany Medical Center.
8) Knowledge of human resource laws and regulations as they relate to the management of staff.
9) Able to represent Mount Nittany Health interests in the community and various agencies.

License/Certification/Registration:

1) Current, license by the Pennsylvania Department of Health as an EMT-Paramedic or Health Professional with a current EMSVO Endorsement.
2) Completion of the Hazardous Material Operations Level. Must obtain within one year after hire and renew annually.
3) Current Driver’s License.
4) Meets the American Heart Association’s standards for Healthcare Provider Basic Life Support (BLS) and renews every two years.
5) After four months from hire/transfer, meets the American Heart Association’s standards for Advanced Cardiac Life Support (ACLS) and renews every two years.
6) After six months from hire/transfer, meets the American Heart Association’s standards for Pediatric Advanced Life Support (PALS) and renews every two years.
7) Paramedic Board Certification by the National Registry of Emergency Medical Technicians (NREMT) preferred.
8) Emergency Medical Services Trauma Life Support (PHTLS) and/or International Trauma Life Support (ITLS) certification preferred.
9) Within three months from the hire/transfer date, completes Crisis Prevention Institute’s Nonviolent Crisis Intervention (CPI NCI) training and renews every 2 years thereafter.
10) Appropriate professional certification preferred or required within 1 year of eligibility for professional certification exam.

SUPERVISION RECEIVED

Receives minimal supervision from the Director. Performs all duties in an independent manner with little or no need for direct supervision.

SUPERVISION GIVEN

Supervises the activities of the unit/department staff.