Manager, Engineering and Construction ( 3rd Party) - Brightspeed
Charlotte, NC 28203
About the Job
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Job DescriptionBrightspeed has an exciting opportunity for a Manager of Engineering and Construction to join our growing team. As the Manager you will report to a Senior Manager- Network Build Support, Engineering and Construction and oversee a team responsible for E2E Project Management and Network Ready Delivery for all of BSPD’s off-net contracted services in support of various critical platforms and customers, such as FT3, the BSPD Fiber Build, E/W clients and Next Gen Transport solutions. In addition, this Manager will influence and support multiple NetEx Steering Committe Project Charter initiatives, such as End Targets, KPIs, Roadmap development and compliance to defined objectives of asset use, lowest cost and continual process and governance improvement. This position will require navigation through internal and external partners, driving implementation of activities for complex projects. This role requires strong business acumen, the abilities to define and implement groundbreaking ideas, to work within a fast-moving environment to rapidly deliver support and services that have a broad business impact, and desire to have an industry wide impact.
As Manager - Engineering and Construction you will have the following responsibilities:
- Support a diverse workforce that drives centralized construction and network related functions.
- Lead various Engineering and Construction centralized functions – i.e., enterprise provision facility extensions, network rearrangements, first office applications, large scale deployments, etc.
- Initiates process improvement and develops operational and network improvement techniques.
- Provide technical system support for Engineering and Construction applications.
- Provide critical data to drive ongoing operational and financial performance improvement. Uses data and analytics to understand the return on investment, capital optimization, and supporting service metric root cause analysis.
- Drive the company culture and strategies. Creates strategies to achieve business goals such as increasing revenues, optimizing expenses, and developing a skilled, motivated, satisfied, and diverse workforce.
- Leads by example in creating an environment that encourages open communication, sharing ideas and best practices, and building strong cross-functional relationships.
WHAT IT TAKES TO CATH OUR EYE:
- Bachelor’s degree or equivalent practical work experience
- 5+ years Telecommunication experience.
- Prior industry experience in telecom, enterprise account management, leading teams
- Understanding of engineering, installation & maintenance, and order management in the Telecom industry
- Microsoft Project or like applications fluidity
- Project/program management
- Experience with engineering work orders, installation orders, facility records, network inventory management
- Prior industry experience in managing infrastructure service providers
- Persuasive communication and interpersonal skills to successfully interact with cross functional teams
- Process improvement and customer-centric mindset
- Ability to motivate others and work under pressure
- Excellent oral and written communications skills
- Exceptional analytical and problem-solving skills with the ability to articulate via written and through oral communication
BONUS PONTS FOR:
- Master’s degree in engineering or Telecommunications
- Telecom/Cable/Internet Service Provider industry experience
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Additional Information
WHY JOIN US?
We aspire to contemporary ways of working.
We are committed to being a leader in defining a new way to work because we recognize the changing mindset of today's workforce. We are opening a new, state-of-the-art corporate HQ in Charlotte, NC and our current priority is to make it a truly vibrant destination by hiring talent in the greater Charlotte area who are interested in a hybrid remote/office work arrangement. As always, however, we are also open to providing sensible remote options to talent outside of the Charlotte area. Why? Because our purpose is to reimagine how people work, learn, play and connect!
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. We are committed to building a team as diverse as the customers we serve.
Diversity, equity and inclusion are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer
For all applicants, please take a moment to review our Privacy Notices:
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Diversity, equity and inclusion are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer/Veterans/Disabled
For all applicants, please take a moment to review our Privacy Notices:
