Manager Engineering, Fulfillment Optimization - Wayfair
Boston, MA
About the Job
Software Engineering Manager, Fulfillment Optimization
Who We Are
As a leader in the e-commerce industry, Wayfair revolutionizes the home shopping experience with an extensive online marketplace and physical stores offering “everything home”, empowering customers to transform their living spaces.
The Fulfillment Optimization team builds the platforms that determine how customer orders are fulfilled, optimizing for Wayfair profitability and customer delight. A big part of our work revolves around enhancing and scaling customer-facing platforms that provide fulfillment information on our websites, starting at the top of the customer funnel on the search pages through orders being delivered. Throughout this customer journey, we are responsible for maintaining an accurate representation of our dynamic supply chain, determining how different products will fit into boxes, predicting how these boxes will flow through warehouses and trucks, and ultimately surfacing the information our customers need to inform their decision and the details our suppliers and carriers require to successfully execute on the promises made to our customers. We do all of this in milliseconds, thousands of times per second.
We are looking for a seasoned and proactive technologist who is passionate about growing their teams, drives at high-impact problems, and can trade between technical and business outcomes. Knowledge about Supply chain management is a plus.
You will work in a global team, with on-premise and cloud-based deployments in an inclusive environment.
What You’ll Do
- Lead and manage a team of 5 - 9 engineers focused on building the core optimization engine for Wayfair’s Supply Chain.
- Own the output of the team both from a technical and performance perspective.
- Mentor engineers in the team through training, coaching, code reviews, and 1:1 mentorship providing career and professional development for your staff.
- Work with teams across the Fulfillment Optimization and the wider Wayfair’s Supply Chain Technology to enable your team’s outcomes
- Accountable for the systems built by your team including technical design, development, test, monitoring, and deployment.
- Engage your team to construct the technical roadmap and lead planning, delivery and continuous improvement.
- Partner with product on defining roadmaps and ensure the team has a compelling mission with well defined KPIs to measure progress and success.
- Raise the bar from both a technical and process perspective.
What You’ll Need
- 7+ years of software development experience with strong familiarity in at least one programming language (PHP, Python, .NET, Javascript, Java, etc.) and relational databases (SQL Server, postgres, mysql, etc). Experience with GCP or AWS is a plus.
- 4+ years of experience managing a high performing engineering team.
- Bachelor’s degree in Computer Science, Computer Engineering or equivalent combination of education and experience
- Proven track record of leading green field and maintaining legacy projects
- Ability to think creatively and find opportunities in processes, code and architecture to improve
- A collaborative approach to problem solving
- Strong communication skills and ability to work cross functionally with design and product counterparts
- Knowledge of the Supply chain industry is a plus.
Why You’ll Love Wayfair
- Time Off:
- Paid Holidays
- Paid Time Off (PTO)
- Health & Wellness:
- Full Health Benefits (Medical, Dental, Vision, HSA/FSA)
- Life Insurance
- DIsability Protection (Short Term & Long Term DIsability)
- Global Wellbeing: Gym/Fitness discounts (including US Peloton, Global ClassPass, and various regional gym memberships)
- Mental Health Support (Global Mental Health, Global Wayhealthy Recordings)
- Caregiver Services
- Financial Growth & Security:
- 401K Matching (Employee Matching Program)
- Tuition Reimbursement
- Financial Health Education (Knowledge of Financial Education - KOFE)
- Tax Advantaged Accounts
- Family Support:
- Family Planning Support
- Parental Leave
- Global Surrogacy & Adoption Policy
- Professional Development & Recognition:
- Rewards & Recognition
- Global Employee Anniversary Awards
- Paid Volunteer Work
- Unique Perks:
- Employee Discount
- U.S. Bluebikes Membership
- Global Pod Outings
- Work/Life Balance:
- Emphasizing a supportive & flexible work environment that encourages a balance between personal and professional commitments
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.
