Manager, Enterprise Services Risk eData at Capital One

Manager, Enterprise Services Risk eData

Risk Managers at Capital One are highly motivated risk and process management professionals with excellent analytical, organizational, risk management, project management, and communication skills. These skills allow us to gain insights and act as a change agent to influence our business partners. The successful candidate will have knowledge of process management strategies, risk methodologies, and an ability to build relationships with business and risk partners. The ability to think from a ‘customer back’ perspective is also critical.

This role supports Capital One Enterprise Data (eData) and is positioned in the Enterprise Services Risk Office. We are the first line of defense to help ensure our Company remains well-managed and avoids unnecessary risk supporting our Enterprise Data teams. In this position, you will play a key role in enhancing our risk processes for Enterprise consumption and experience tools and platforms across Capital One. As the risk team for eData, we are on the cutting edge of risk management, providing support for our critical business strategies as Capital One has taken a bold journey to build a technology company, while operating in a complex, highly regulated business. The eData team is always thinking about game changing products and experiences to benefit the company, and as their risk partner- you are a central player in all the excitement. 

Specific responsibilities of the Risk Manager include and are not limited to:

• Partner with the eData risk team in the development and execution of the Syndicat risk office vision and deliver on enterprise and team objectives.

• Partner with the eData Risk team and the eData Product and Tech teams to deliver on the identification and development of risks, issues, and/or mitigation plans to ensure the business implements needed changes and addresses areas of exposure.

• Develop and help to deliver senior level risk management reporting and communications

• Collaborate effectively with colleagues, stakeholders, and leaders across multiple organizations to achieve strategic objectives 

• Coordinate program-related activities and deliverables to ensure effective collaboration within the team and across stakeholder groups

• Continuously look for ways to improve and innovate in our approach to risk management.

• Establish and maintain relationships with Enterprise Services process owners, process managers, and vertical risk advisors

About You:

• You have a deep passion for prioritizing and managing risks and initiatives

• You have experience in a regulated industry environment and meeting compliance objectives

• You possess strong critical & conceptual thinking, problem solving skills  

• You are proactive and innovative in your thought process

• Proven ability to effectively present complex information in a impactful & meaningful way that drives effective action & decision making

• You have strong written & verbal communication skills with effective executive presence

Basic Qualifications:

• High School Diploma, GED or equivalent certification

• At least 3 years of experience in Process Management, Risk Management or a combination of both

• At least 3 years of experience supporting, partnering and interacting with internal business clients

Preferred Qualifications:

• Bachelor's Degree or military experience

• 5+ years of experience in process management or 5+ years of experience in risk management, specifically with data management at an enterprise level

• 5+ years of Project Management experience leading cross functional projects and programs, specifically in a Data Ecosystem

• 1+ years of experience in the financial services industry, including familiarity with regulatory practices

• 1+ years of experience in process development, documentation, and improvement experience

• 1+ year of experience in controls development, controls management, and reporting activities

• Demonstrated ability to understand Industry Data Management or Data Risk/Security related certification including Certified Data Management Professional (CDMP), Certified Information Security Manager (CISM), Certified Risk & Information System Control (CRISC), or Certified Information Privacy Professional (any discipline) (CIPP)

• Strong relationship building skills, customer focus and ability to collaborate across teams to deliver

• Ability to communicate and influence clearly and to interact effectively at all levels of the organization

• Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).