Manager - Food and Quality Control - Memphis Shelby County Schools

Purpose and Scope

OVERVIEW

Memphis-Shelby County Schools is seeking dynamic educational champions ready to position our district as a national exemplar of education transformation. We need leaders with a fierce commitment to actualizing a bold vision that yields ambitious outcomes for more than 110,000 students and families across the Memphis-Shelby County area. The reality is that we can do better for kids, and we will with the right leaders in place. The most successful candidates believe that more is possible for Memphis and are:

• Courageous Thinkers & Doers: Prepared to navigate and thrive in a complex and ambiguous environment on day one, present innovative ideas to address systemwide issues, and execute sustainable plans toward transformation.
• Solutions-Oriented: See the possibilities, demonstrate the capacity to synthesize information and adjust short and long-term goals, and consistently find a window when doors close to deliver measurable results for kids and families.
• High-Performing Gamechangers: Leader of leaders with the capacity to mobilize and empower an outstanding team, make people-centered data-informed decisions, and operate with a relentless hyperfocus on removing stubborn barriers that destroy the hopes and dreams of too many of our students.

 

SUMMARY DESCRIPTION:

 

The Food Safety and Quality Control Manager works under the direction of the Senior Manager Nutrition Services and is responsible for overseeing and participating in monitoring, documenting, and verifying that Food Safety procedures are compliant throughout all MSCS Nutrition Services facilities meeting Federal, State, and Local guidelines. Serve as liaison with suppliers pertaining to food safety and quality product concerns; and serves as HACCP and SDS coordinator by implementing and ensuring compliance of the HACCP and Food Safety programs pertaining to Nutrition Services.

Essential Job Functions

Directs staff to achieve daily goals and provide feedback to the team including management of staff, hiring, discipline, payroll, performance appraisal, training, and development of personnel.

Manages the development, implementation, and evaluation of the Hazardous Analysis Critical Control Point (HACCP) programs to meet the Federal and State regulations by working with internal, external, and the Shelby County Health departments in creating SOP’s; and conducts school site visits to ensure compliance with the food safety and quality plans established by Nutrition Services.

Mentors, coaches, and guides Food Safety Specialists, Quality Control Specialists, and Food Quality Control Associates in customer service and safe food handling practices.

Ensures food safety and quality of In-bound products meet the criteria outlined in the Nutrition Services’ SOPs.

Prepares KPI’s, graphs, charts, and reports.

Facilitates the sample testing of foreign objects found in products; respond to customer foreign object or quality complaints; and ensures foreign objects and swabs are forwarded to the Third-party lab for testing. Review and maintain Third party lab testing contracts annually.  Address and determine a solution regarding foreign objects complaints with internal and external partners

Prepares, reviews, and maintains monthly product refusals, quality testing, and swab logs; creates, analyzes, and reviews food safety and quality assurance forms for accuracy and validity; and ensures completed forms are correct and corrective actions procedures are conducted as applicable.

Performs quality control analysis including tests and inspections of products and processes; reviews and monitors swab results; and reports foreign object submittals to a third-party lab. Determine specifications needed for food grade chemicals utilized in school cafeterias.

Provides in-person and web-based training regarding best practices on food safety and quality techniques with Nutrition Services personnel.

Develops and maintains SDS, HACCP, and Food Defense Safety Manuals; participates and leads problem solving sessions/meetings; and conducts root cause analysis and applies corrective and preventative actions as needed.

Responsible for retrieving and reviewing CN and Product Labels from the awarded bids bi-annually.

Provides guidance and work in conjunction with various departments affecting product recall procedures in accordance with USDA guidelines.

Responsible for reviewing, tracking, and loading annual Shelby County Health scores in TMAC.

Responsible for reviewing and approving departmental expenditures relating to the department budget.

Performs other related duties as assigned or directed.

Minimum Qualifications

Graduation from an accredited college or university with a  Bachelor’s degree in Business, Food and Nutrition, Dietetics or relevant area of study, or equivalent plus an additional four (4) years related experience, or equivalent, for a total education/experience of nine (8) years. Acquired certifications in Good Manufacturing Practices (GMC), HACCP and Servsafe preferred. (PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED)

 

Degree Equivalency Formula:

Bachelor’s Degree= 4 years plus required years of experience.

Master’s Degree=6 years plus required years of experience. 

Additional Job Details

AMERICANS WITH DISABILITIES ACT COMPLIANCE MSCS is an Equal Opportunity Employer. MSCS provides reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.