Manager Healthcare Information Services Integration (Incident Management, Request Management, Problem Management, Deployment Management, Integration Systems Upgrades and Platform Management) - Macpower Digital Assets Edge Private Limited (MDA Edge)
Irving, TX 75039
About the Job
Job Summary: As a Manager of Information Services & Integration Support, you will manage the implementation, support, lifecycle management and strategy for content within the designated programs.
Roles & Responsibilities:
- Monitors, manages, and reports day-to-day operations to the Director to support efficient and effective operations of exiting integration services and platforms.
- Responsible for Incident Management, Request Management, Problem Management, Deployment Management, Integration systems upgrades and platform management.
- Manages implementation of new platforms/products for Integration teams including migrating to newer systems as required.
- Ensures Integration policies and established procedures are followed, including Change Management.
- Plans for resource utilization and prioritization of the body of work for which Integration Support is accountable and responsible.
- Successfully manages a full workload across multiple functions.
Minimum Qualifications:
- Train, mentor, and coach IS associates, as well as lead projects and initiatives as assigned.
- Apply strong knowledge of healthcare operations, proven communication, problem-solving, critical thinking, and management skills to guide design, development, and deployment of critical systems.
- Drive continual process improvement in the delivery of application services throughout
- Maintain knowledge of current and emerging trends in healthcare technology, actively seeking information to stay abreast of best practices, application solutions and services, striving to incorporate innovation in a practical, cost-effective manner.
- Ensure that areas of responsibility and projects are within scope and where applicable.
- Healthcare Experience required-Bachelors Degree required.
Source : Macpower Digital Assets Edge Private Limited (MDA Edge)
