Manager II Procure to Pay - Retail Business Services

Address: USA-PA-Carlisle-1149 Harrisburg Pike
Store Code: P2P E2E Governance & Oversight (5140662)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

 

Position Summary:

The Manager of End-to-End Procure-to-Pay Governance & Oversight will be responsible for implementing Procure-to-Pay strategies that support the business objectives of Ahold Delhaize USA. This role will lead a team responsible for overseeing and optimizing each stage of the entire P2P ecosystem to ensure efficiency, accuracy, cost-effectiveness, and service level compliance with all relevant systems and processes.   This role serves as a business partner with key functional area teams within all ADUSA (Ahold Delhaize USA) brands and service organizations and is responsible for understanding & explaining complex P2P impacts across multiple legacy systems and processes.

 

Duties & Responsibilities:

• Directs the design and implementation of changes across process & technology that enable an optimized E2E P2P ecosystem across all ADUSA.
• Directs, motivates, and develops staff maximizing their individual contribution, professional growth, and their ability to function effectively. Mentor, coach, and cross train team members stretching them beyond their comfort zone, to provide advancement and exposure for team members.
• Responsible for the effective understanding, analysis, and resolution for P2P issues along with process standardization, simplification, and transformation of area of responsibility.
• Works across all levels of ADUSA functional business contacts and the vendor community as appropriate to resolve P2P issues and concerns.  Independently gains cooperation and commitment through personal persuasiveness.  Interactions may be on behalf of project/functional team members.  Oversees the overall delivery of project, functional and company objectives.
• Promotes an effective team environment through the effective use of mentoring, coaching and development skills.  Plans and assigns work within the context of a project /function. Leads by example, demonstrating leadership attributes, depth/ breath of knowledge and experience allows for a wide range of project/functional guidance. 
• Makes multiple decisions relative to overall department responsibilities constrained only by the direction and objectives of the VMO & SLAs (Service Level Agreements).  Receives consultative direction from business leaders.
• Oversees assessment of multiple complex problems at the project, functional or business unit level.  Unique, creative, and innovative solutions are consistently required.  Applies expertise and core competencies gathered from major projects, functions, or business units to identify root cause(s) and solve problems.
• Able to assess the root cause of complex problems at the project, functional or business unit level and create unique and innovative solutions.  
• Provide guidance and support to specified process areas and partner with relevant support teams to execute automation and IT enabling projects and evolution.

 

Qualifications:

• Bachelor’s degree in Business Administration, Accounting, Supply Chain Mgt, or related field and/or equivalent work experience
• 7+  years of previous business, consulting / industry or related experience (vendor management, supplier relations, procurement, etc.)
• Experience working in a global multi-vendor / shared services environment  
• Experienced professional in P2P operations with a strong process mapping & process improvement background
• Proficiency in using various software tools, including MS Office suite and vendor management platforms, with advanced Excel skills & presentation skills
• 4+ years demonstrated leadership of people/teams
• Strong change and transformation capabilities using sound judgment and risk mitigation techniques

• Excellent communication skills, both written and verbal, to interact with vendors and internal stakeholders effectively coupled with a keen ability to influence others toward a common goal
• Familiarity with advanced reporting tools
• Strong project management, analytical and problem-solving skills with strong attention to detail
• Ability to make recommendations based on interpretation of quantitative analysis
• Strong interpersonal & relationship management skills for building, fostering, and maintaining positive and strong professional relationships with VMO team members, vendors, and internal business partners. 
• Ability to handle multiple tasks at once and work under strict deadlines. Ability to prioritize and plan work to meet time-based deliverables.
• Requires travel – typically 10-20%

 

Preferred Qualifications:

• Master’s Degree
• Lean Six Sigma certification
• Knowledge of retail industry
• Ability to work with Macros and Databases
• Experience in grocery retail/category management
• Familiarity with both DA and AUSA existing systems and processes

 

 

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. When considered together, the companies of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation, serving millions of omnichannel customers each week.

Job Requisition: 369047_external_USA-PA-Carlisle_3182024