Manager Operations: (Distribution, Procurement, Call Center Operations, Safety and Compliance) at SunSoft Technologies Inc

Direct hire position with our client:

Manager Operations:

• Manage all aspects of operational policies, objectives, and initiatives for the Org. Provide leadership across the following key areas to ensure efficient and effective operations: Distribution, Procurement, Call Center Operations, Facilities Management, Safety and Compliance.
• Set and Achieve Operational Metrics: Establish and monitor performance metrics that align with business objectives. Ensure teams are adequately managed, developed, and held accountable for meeting goals.
• Strategic Planning and Revenue Growth: Identify industry trends and develop strategic plans for areas of responsibility. Implement initiatives that drive revenue growth and improve profit margins.
• Cross-Functional Collaboration: Work closely with the Sales Team, Org. Corporate departments, and various business units to enhance overall operations and ensure alignment with broader business directives.
• Support Continuous Improvement Goals and Initiatives: Lead and achieve RCI savings targets through cost reductions or Key Business Indicator (KBI) improvements. Actively support
• Corporate’s Continuous Improvement efforts.
• Develop and Mentor Staff: Provide coaching and development opportunities for team members to build their skills, foster growth, and drive organizational success.

Qualifications:

Leadership and Matrix Management Skills: Strong leadership skills with the ability to work effectively within a matrixed organization, collaborating with teams across business units, sales, engineering, marketing, and distribution.

Bachelor’s Degree in Business or a related field. Experience: 10+ years of experience in increasingly responsible leadership positions, ideally within Operations, distribution, or a related sector.

Technical Proficiency: Familiarity with PC networking technologies and modern software applications, including proficiency in Microsoft Office suite.

Industry Knowledge: Preferred knowledge of trends, technologies, and best practices within the transportation services industry.

Analytical Skills: Strong financial, analytical, and conceptual thinking abilities, with the capability to identify trends and implement data-driven improvements.

Initiative and Proactivity: Demonstrates a high level of initiative, proactive problem-solving skills, and the ability to lead and drive continuous improvement efforts.

Communication Skills: Exceptional verbal and written communication skills, with the ability to interact effectively with all levels of the organization.

Contact: Rashmi Upadhyaya

rashmiu@sunsoft.us