Manager, People Business Partner - MasterCard

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Title and Summary Manager, People Business Partner Overview: The Manager, People Business Partner (PBP) will be accountable for People & Capability management in support of the Product and Engineering business, with a focus on Consumer Solutions. The PBP will partner with business leaders to implement a people strategy that advances the business and drives performance and work with the Centers of Excellence (COEs) and shared services function (GBSC) to ensure programs, processes and initiatives are successfully implemented and managed. This position reports to the Vice President, People Business Partner. Role: • Responsible for the management and delivery of people and organizational initiatives and activities, including talent and performance management, learning, year-end compensation planning, and workforce planning within a business line or geography • Partner with the business to ensure personnel budget is managed throughout the year • Work in partnership with the Talent Acquisition team to ensure we have the right recruiting strategies in place and that we have the talent we need for the business • Manage the talent assessment process across the assigned functions in line with the global talent assessment approach • Work in partnership with the Talent Development team to ensure the functions supported have the right learning and development in place to meet their needs and that individual development plans can be actioned • Acts as a primary point of contact with COEs and the GBSC on program delivery issues and customizations for the business they support • Coaches managers and employees on development, employee relations and reward issues (in consultation with the COEs) • Conducts development plan audits and ensures appropriate plans are in place • Shares local intelligence and provides a “field perspective” on the effectiveness of programs and initiatives • Resolves complex service issues that have been escalated from COEs or the GBSC • Serves as subject matter expert on the local labor market and regulatory environment All About You: • Relevant experience as a business partner with exposure to senior business leaders and coaching people leaders and employees across a broad range of people topics • Demonstrated success in consulting with leaders and other stakeholders on the local P&C issues • Experience building relationships and collaborating with other key stakeholders • Ability to work in a fast-paced, highly matrixed environment and manage high volume with speed and quality • Strong communication and influencing skills, with ability to be empathetic while also making tough, commercially-focused decisions • Knowledge and experience of local employment laws and practices Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.