Manager, Product Research at Snap
Los Angeles, CA 90001
About the Job
Snap Inc is a technology company
We believe the camera presents the greatest opportunity to improve the way people live and communicate
Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together
The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.The Product team uses creativity, insights, and operational excellence to steer our product vision across Snap Inc
This team of designers, scientists, and product managers work in a highly collaborative environment to build the products and experiences that bring our community together in new and special ways.We are looking for a Manager, Product Research to join Snap Inc.! What you'll do:Identify unique user needs and behaviors that drive the team to create innovative productsProactively identify research needs and partner closely with Product Managers, Designers, Engineers, Data Scientists, and Growth teams to define multiple research roadmaps and strategies based on product, business and user needsManage Senior Researchers capable of executing major projects at an organizational and company levelLead and influence cross-functional teams without oversightManage and grow teammates at various levels of experienceAnalyze qualitative and quantitative findings and articulate actionable product and design insights to partnersBe a strong advocate for the user – evangelize user-centered design practices and the importance of usability within the development groups, our company, and other cross-functional organizationsBe a part of a fast-paced and impactful team, supporting broader research initiativesKnowledge, Skills, & Abilities:Advanced understanding of UX Research methods with the ability to articulate study design to stakeholdersExcellent presentation skills and comfort communicating at executive levelAbility to deliver on multiple projects with competing deadlinesAbility to think outside the box and bring new ideas and thinking to the UX Research space Minimum qualifications:Bachelor's degree in design, HCI, Psychology, Anthropology, Cognitive Science, or related field or equivalent years of experience8+ years of experience conducting UX Research for product and design teams2+ years of experience leading or managing UX Research teamsPreferred Qualifications:Advanced degree in Human Factors, HCI, cognitive psychology, or related areaExperience leading international research Experience leading growth research Experience designing both qualitative and quantitative research studies, analyzing results, and creating reports with impactful product and design insightsA great product understanding of SnapchatIf you have a disability or special need that requires accommodation, please don’t be shy and provide us some information."Default Together" Policy at Snap: At Snap Inc
we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration
To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week. At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate
Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws
EOE, including disability/vets.Our Benefits: Snap Inc
is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms
Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!CompensationIn the United States, work locations are assigned a pay zone which determines the salary range for the position
The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions
The starting pay may be negotiable within the salary range for the position.These pay zones may be modified in the future.Zone A (CA, WA, NYC):The base salary range for this position is $184,000-$276,000 annually.Zone B: The base salary range for this position is $175,000-$262,000 annually.Zone C:The base salary range for this position is $156,000-$235,000 annually.This position is eligible for equity in the form of RSUs.SummaryLocation: Los Angeles, California; San Francisco, California; Palo Alto, California; New York, New YorkType: Full time
We believe the camera presents the greatest opportunity to improve the way people live and communicate
Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together
The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.The Product team uses creativity, insights, and operational excellence to steer our product vision across Snap Inc
This team of designers, scientists, and product managers work in a highly collaborative environment to build the products and experiences that bring our community together in new and special ways.We are looking for a Manager, Product Research to join Snap Inc.! What you'll do:Identify unique user needs and behaviors that drive the team to create innovative productsProactively identify research needs and partner closely with Product Managers, Designers, Engineers, Data Scientists, and Growth teams to define multiple research roadmaps and strategies based on product, business and user needsManage Senior Researchers capable of executing major projects at an organizational and company levelLead and influence cross-functional teams without oversightManage and grow teammates at various levels of experienceAnalyze qualitative and quantitative findings and articulate actionable product and design insights to partnersBe a strong advocate for the user – evangelize user-centered design practices and the importance of usability within the development groups, our company, and other cross-functional organizationsBe a part of a fast-paced and impactful team, supporting broader research initiativesKnowledge, Skills, & Abilities:Advanced understanding of UX Research methods with the ability to articulate study design to stakeholdersExcellent presentation skills and comfort communicating at executive levelAbility to deliver on multiple projects with competing deadlinesAbility to think outside the box and bring new ideas and thinking to the UX Research space Minimum qualifications:Bachelor's degree in design, HCI, Psychology, Anthropology, Cognitive Science, or related field or equivalent years of experience8+ years of experience conducting UX Research for product and design teams2+ years of experience leading or managing UX Research teamsPreferred Qualifications:Advanced degree in Human Factors, HCI, cognitive psychology, or related areaExperience leading international research Experience leading growth research Experience designing both qualitative and quantitative research studies, analyzing results, and creating reports with impactful product and design insightsA great product understanding of SnapchatIf you have a disability or special need that requires accommodation, please don’t be shy and provide us some information."Default Together" Policy at Snap: At Snap Inc
we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration
To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week. At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate
Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws
EOE, including disability/vets.Our Benefits: Snap Inc
is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms
Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!CompensationIn the United States, work locations are assigned a pay zone which determines the salary range for the position
The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions
The starting pay may be negotiable within the salary range for the position.These pay zones may be modified in the future.Zone A (CA, WA, NYC):The base salary range for this position is $184,000-$276,000 annually.Zone B: The base salary range for this position is $175,000-$262,000 annually.Zone C:The base salary range for this position is $156,000-$235,000 annually.This position is eligible for equity in the form of RSUs.SummaryLocation: Los Angeles, California; San Francisco, California; Palo Alto, California; New York, New YorkType: Full time
