Manager, Renewal Sales SasS - Palo Alto Networks

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Your Career

This position leads a renewals team supporting our North America (NA) software subscription businesses for Prisma Cloud and SASE. The team will partner with Sales, Customer Success, Professional Services, and Channel/Alliance partner leaders to drive our annual renewals business. 

The successful candidate will drive standardization, scalability and operational excellence across our NA renewal processes, provide executive level analysis of the business, drive team development, and act as cross functional SME to our field sales segment leaders, finance partners, business units, customer success and other sales operations functions. 

They will lead our forecast process (including weekly forecast meetings), annual planning, QBRs and support corporate initiatives. The successful candidate will have strong leadership skills, ability to influence strategic decisions and demonstrated history of executing process enhancements and delivering business outcomes.

This position reports to the RVP, SaaS Renewals

Your Impact

• Manage the day to day operations of the Prisma Cloud and SASE renewals team  
• Motivate and manage a team of individual contributors to drive pipeline development and revenues through sales efforts leveraging the partner network
• Accurately forecast and drive a committed number on a weekly, monthly, and quarterly basis 
• Coach and develop individual contributors 
• Supervise and close deals (across multiple segments) through to completion
• Develop metrics and reporting, by gathering the needs of management and delivering useful reports
• Coordinate, direct and monitor the outbound efforts of assigned Renewals team by tracking and reporting weekly activities
• Collaborate with business leaders to identify strategies to achieve sales goals and uncover new, high value opportunities
• Provide accurate, ongoing reporting through the continuous update and maintenance of necessary reports in Salesforce.com
• Manage and develop new processes

Your Experience 

• 5+ years of experience in renewals, customer success, sales, account management or equivalent customer facing role
• Prior technology experience required -  cybersecurity experience ideal but not required 
• 2+ years managing a team
• Proven to consistently achieve sales goals
• Proven ability to learn new technology quickly, as well as adapt to changing needs
• Experience in hiring, developing and retaining talent
• Excellent communication skills - the ability to build cross-functional relationships
• Strong organizational and analytical skills - the ability to work on many projects concurrently
• Ability to lead and influence strategic direction in matrixed working environments
• Excellent Microsoft Excel, Google Suite and Salesforce.com skills

The Team

Palo Alto Networks has brought technology to market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers and help them understand how our products can protect their environments. This is where our sales teams come in. Our sales team members work together with large organizations to keep their digital information safe. Our passionate sales teams educate, inspire, and empower our potential clients. 

As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. You’re an amazing sales person – you’re just looking for something more substantial and challenging as your next step.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $144000 - $198000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.