Manager, Software Engineering - Quest Diagnostics

The Manager of Software Engineering oversees a small team of developers who design, develop and maintain the operation of web applications with a specific emphasis on usability, performance and scalability.  This individual will provide leadership, support, and strategic direction for laboratory information systems and supporting platforms in multi-hospital environment.  

This position is hybrid  (3 days on-site in Lewisville,Texas and 2 days work from home).  

• Delegates tasks to, organizes, mentors and motivates a team of resources (manage a team of 2 to 5 rescources).
• Fosters a culture of continuous improvement in all areas of technology and instills the principles of this culture in a team of resources
• Follows, and assures team adherence to Quest policies and procedures framework
• Ability to communicate effectively with senior leadership
• Review of the product architectural design, requirements specifications, and test specifications
• Determine and/or approve estimates for development tasks
• Design, configure, debug, and deploy software within the scheduled timeframe
• Technical assessment of the impact of any changes to product requirements
• Provision of day-to-day technical guidance to other members of the project team
• Highlight, review and mitigate technical risks
• Provide the project team with support and guidance on project specific processes, procedures, tools, and techniques
• Contribute to the continued improvement of the organization’s development procedures by looking for opportunities for improvement and implementing solutions
• Resolution of technical issues in conjunction with team members
• Technical point of contact with Test and Documentation, responsible for delivery of required technical information
• Ensure that designs, code, and unit tests are consistent, robust, and scalable
• Identification of technology training requirements
• Work with Director in the development and administration of the departmental budget
• Steward of process improvement initiatives
• Carry out supervisory responsibilities in accordance with the organization’s polices and applicable laws
• Responsible for interviewing potential candidates, hiring, training, oversight of daily activities and performance appraisals of his/her employees

Education:  BS/BA degree in Computer Science/Information Systems or related field including MLT, MT.

Preferred Work Experience:  

• Demonstrate how you’ve leveraged Customer Experience processes to act as an advocate for customers
• At least 5 years of experience working with Sunquest / CliniSys LIS or other laboratory information system
• Experience in coaching, mentoring and/or training other team members
• Minimum 5 Years of people leadership experience

Knowledge:  

• Customer Experience Management
• Laboratory operations workflow
• Laboratory instrumentation
• Design Thinking
• Business/Digital Analysis
• Healthcare or clinical lab industry knowledge beneficial
• Agile

Skills:

• Change management
• Strong analytical and critical thinking skills
• Beyond the typical communications skills, an ability to tell a story is a must have “what does the data tell us?”
• Ability to build strong and trusted relationships
• Collaborate with others for optimal results
• Ability to work independently and drive for results

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets