Manager-Technology Delivery at Ameriprise Financial
Minneapolis, MN 55401
About the Job
Provide technical expertise and leadership to a team dedicated to hardware/software/network technologies design and build activities (may be comprised of internal and/or vendor/contractor resources)
Ensure activities are completed, validated, align with architectural objectives and requirements, and successfully deploy into the production environment
Provide mentorship to team ensuring optimization of designs/solutions
Champion standard processes and procedures
Provide troubleshooting for development and test environment issues.Key ResponsibilitiesProvide technical expertise and leadership to a team of highly technical employees
Develop and maintain a high performing team through effective hiring, vendor partner management, coaching and performance management
Foster a collaborative, success-oriented team environment where resources are empowered and accountable
Provide work direction, delegation, and prioritization to team
Ensure compliance with company's policies, processes and procedures. Work in partnership with leadership and team members (vendors/contractors and direct reports as applicable) to deliver robust technical solutions, ensuring that service level commitments and project time lines are maintained
Ensure successful project design, configuration, performance, implementation and outstanding service delivery
Oversee the technical correctness and completeness of artifacts/documentation associated with engineering designs; pro-actively identify and resolve issues/problems
Verify that build activities are complete per the approved engineering diagrams
Redirect build activities as necessary
Oversee the hand-off of design solutions and confirm testing and validation are executed prior to the final release of new and upgraded technologies
Influence the continuous improvement of processes, policies and best practices to optimize performance and availability of technologies
Drive and develop consistent technical build, implementation and support processes
Verify designs are validated and adhere to defined standards
Ensure ongoing improvements align with standard process/service management principles and technology Systems Development Life Cycle (SDLC) methods.Evaluate, troubleshoot and participate in root-cause analysis of development and test environment issues within technical area of expertise
Once corrective action is identified, lead respective team to implement changes/improvements in designs/builds as necessary to prevent recurrence.Define, track and measure overall department performance and metrics
Complete and distribute reports, models, status updates, statistics, etc., to technology leadership as required
Provide proper escalation to leadership for issues/problems as necessary
Participate in the organization's strategic and financial planning process.Continuously develop specialized knowledge and technical subject matter expertise by remaining apprised of industry trends, the direction of emerging technologies, and their potential value to the business
Effectively present the value proposition of business appropriate emerging technologies to technology leadership. Required QualificationsBachelors degree in Computer Science, Engineering, related field, or equivalent relevant work experience.5+ years of experience of progressive scope/impact/responsibility (including both hands-on and leadership roles) working with technologies.Proven track record for delivering varying initiatives and driving executionDemonstrated experience and success in influencing, leading, and coaching without direct leadership responsibility.Demonstrated reasoning and troubleshooting skills.Preferred QualificationsProven ability to communicate and articulate technical information across various organizational levels. Experience working in geo-dispersed team environment. Ability to negotiate or persuade others in moderately complex situations. Knowledge of broker-dealer compliance regulations.About Our CompanyWe’re a diversified financial services leader with more than $1 trillion in assets under management and administration as of 2022
Our team of 20,000 people in more than 20 countries, advise and manage assets and income of more than 2 million individual, small business and institutional clients
We are a longstanding leader in financial planning and advice, a global asset manager and an insurer
Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities
Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.Ameriprise Financial is an equal opportunity employer
We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.Full-Time/Part-TimeFull timeExempt/Non-ExemptExemptJob Family GroupTechnologyLine of BusinessTECH TechnologySummaryLocation: Minneapolis, MinnesotaType: Full time
Ensure activities are completed, validated, align with architectural objectives and requirements, and successfully deploy into the production environment
Provide mentorship to team ensuring optimization of designs/solutions
Champion standard processes and procedures
Provide troubleshooting for development and test environment issues.Key ResponsibilitiesProvide technical expertise and leadership to a team of highly technical employees
Develop and maintain a high performing team through effective hiring, vendor partner management, coaching and performance management
Foster a collaborative, success-oriented team environment where resources are empowered and accountable
Provide work direction, delegation, and prioritization to team
Ensure compliance with company's policies, processes and procedures. Work in partnership with leadership and team members (vendors/contractors and direct reports as applicable) to deliver robust technical solutions, ensuring that service level commitments and project time lines are maintained
Ensure successful project design, configuration, performance, implementation and outstanding service delivery
Oversee the technical correctness and completeness of artifacts/documentation associated with engineering designs; pro-actively identify and resolve issues/problems
Verify that build activities are complete per the approved engineering diagrams
Redirect build activities as necessary
Oversee the hand-off of design solutions and confirm testing and validation are executed prior to the final release of new and upgraded technologies
Influence the continuous improvement of processes, policies and best practices to optimize performance and availability of technologies
Drive and develop consistent technical build, implementation and support processes
Verify designs are validated and adhere to defined standards
Ensure ongoing improvements align with standard process/service management principles and technology Systems Development Life Cycle (SDLC) methods.Evaluate, troubleshoot and participate in root-cause analysis of development and test environment issues within technical area of expertise
Once corrective action is identified, lead respective team to implement changes/improvements in designs/builds as necessary to prevent recurrence.Define, track and measure overall department performance and metrics
Complete and distribute reports, models, status updates, statistics, etc., to technology leadership as required
Provide proper escalation to leadership for issues/problems as necessary
Participate in the organization's strategic and financial planning process.Continuously develop specialized knowledge and technical subject matter expertise by remaining apprised of industry trends, the direction of emerging technologies, and their potential value to the business
Effectively present the value proposition of business appropriate emerging technologies to technology leadership. Required QualificationsBachelors degree in Computer Science, Engineering, related field, or equivalent relevant work experience.5+ years of experience of progressive scope/impact/responsibility (including both hands-on and leadership roles) working with technologies.Proven track record for delivering varying initiatives and driving executionDemonstrated experience and success in influencing, leading, and coaching without direct leadership responsibility.Demonstrated reasoning and troubleshooting skills.Preferred QualificationsProven ability to communicate and articulate technical information across various organizational levels. Experience working in geo-dispersed team environment. Ability to negotiate or persuade others in moderately complex situations. Knowledge of broker-dealer compliance regulations.About Our CompanyWe’re a diversified financial services leader with more than $1 trillion in assets under management and administration as of 2022
Our team of 20,000 people in more than 20 countries, advise and manage assets and income of more than 2 million individual, small business and institutional clients
We are a longstanding leader in financial planning and advice, a global asset manager and an insurer
Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities
Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.Ameriprise Financial is an equal opportunity employer
We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.Full-Time/Part-TimeFull timeExempt/Non-ExemptExemptJob Family GroupTechnologyLine of BusinessTECH TechnologySummaryLocation: Minneapolis, MinnesotaType: Full time
