Manager, Warehouse - Van Drunen Family of Companies

The Van Drunen Family of Companies is growing!

JOB OVERVIEW:

The Warehouse Manager is responsible for all internal and external frozen warehouse activities, including receiving, storing, and shipping products in a manner consistent with service objectives. The Warehouse Manager will foster a team environment that focuses on serving the customer, and maintaining a clean, organized, and safe work environment, while driving continuous improvement in safety, quality, customer service, productivity, and engagement.

We are seeking a motivated individual who can be a leader and thrive in an exciting and challenging environment. Warehousing operation and 3rd Party Logistics management knowledge and experience is important, but the ideal candidate will also possess a proven track record of strong customer service and the ability to engage, develop, and inspire teams.

DUTIES AND RESPONSIBILITIES:

Oversee daily operations including:

• Safety, quality, and productivity
• Troubleshooting and Continuous Improvement
• Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization and shipping methods
• Oversee all distribution services including receiving, storing, shipping, and managing returned/damaged goods, maintenance, and administrative activities to ensure customer requirements are met
• Develop and lead a high performing Warehouse Leadership Team to actively engage frozen warehouse employees. Manage direct reports through clear expectation-setting and consistent, formal, and informal communication and feedback
• Manage network frozen inventory needs through VDF storage space and by managing relationships with 3PL frozen warehouses within the network
• Identify and negotiate new frozen storage 3PL providers as needed.
• Maintain our rigorous Standard Operating Procedures for proper receipt, storage, handling, and shipment of inventory
• Ensure that inventory is accurate and organized with consistent and accurate ERP transactions and adherence to the cycle count process
• Champion Lean principles to ensure use of data to ensure problems are being effectively solved or escalated, and team is actively identifying and pursuing continuous improvement
• Meet regularly with warehouse personnel to analyze productivity
• Hire, retain and develop employees
• Ensure that all safety procedures are followed. Work with the WH Safety Coordinator to continually improve safety awareness, behaviors, and conditions
• Design and implement staffing strategies to ensure work force is efficient and flexible and can respond to variations in workflow while meeting daily, weekly, monthly needs
• Ensure the company's physical assets (building, material handling equipment, inventory, etc.) are properly maintained, protected, and utilized
• Ensure all records and reports regarding warehouse activity are prepared on a timely basis and effectively maintained
• Create, maintain and communicate metrics and standards in accordance with facility and corporate goals
• Ensure inbound and outbound shipments are accurate and free of damage
• Coordinate the disposition of the undeliverable freight, damage, and shortage discrepancies
• Ensure proper food safety practices are maintained
• Support employees in work-related activities, personal growth, and career development. Identify and support training and development opportunities
• Work closely with HR Business Partner to maintain an engaging atmosphere and address/escalate personnel issues
• Other duties as requested

JOB EXPERIENCE :

• 5+ years supervisory and warehouse management experience
• Experience within ERP, TMS (Transportation Management System) and WMS (Warehouse Management Systems) systems
• Experience with 3PL management

KNOWLEDGE & SKILLS:

• Management/Leadership skills.
• Developed listening, verbal, and written communication skills.
• Organizational and detail skills.
• Must be flexible and adaptable to changing priorities.
• Must be a problem-solver who demonstrates good judgement.
• Familiarity with the use of Lean principles.
• Familiar with Microsoft Office Suite, Scanners, Desktop computers
• Driver's license required.
• Ability to read/write/speak English.
• Forklift certified.
• Bi-lingual (Spanish) is a plus

EDUCATION:

• High school diploma or GED
• Associate/bachelor's degree preferred

PHYSICAL REQUIREMENTS:

• The ideal candidate must be able to complete all physical requirements of the job with or without a rea