Manager, Warehouse Operations - Knipper HEALTH
Charlestown, IN 47111
About the Job
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The Manager, Warehouse Operations is responsible for the effective management and leadership of a cGMP warehouse operation, and the personnel in supporting roles. This includes all aspects of the warehouse operation; receiving, storage, picking, inventory control, shipping and product returns and includes products classified as controlled substances, temperature sensitive and hazmat. Prioritize the daily workload to ensure effective use of resources; with a focus on inventory accuracy, cGMP’s, Standard Operating Procedures, Client Specific Business Rules, safety, and operating metrics. Support internal and external clients
Fulltime onsite role based out of Charlestown, Indiana location;second shift availability needed; preferred hours would be 3:30pm ET. -12:00am ET Monday-Friday; Saturday hours typically 10:00am ET- 6:30pm ET are required.
Responsibilities:KEY RESPONSIBILITIES:
- Maintain a safe working environment for all associates.
- Maintain inventory accuracy levels/cycle counts at 99.9% or better.
- Manage workforce to ensure all pick modules are replenished in a timely manner
- Ensure all warehouse operations comply with safety and security procedures in the facility.
- Ensure storage and staging areas are consistently maintained according to requirements in SOP’s and are organized, clean and accurately stored/staged.
- Drive continuous improvement process for inventory record accuracy throughout all operations.
- Ensure proper coordination of incoming and outgoing materials to meet deadlines and delivery requirements.
- Ensure the timely and appropriate handling, recording and reconciliation of return shipments.
- Ensures all direct reports have clearly defined roles and responsibilities, monitors employee performance to ensure maximum utilization of resources.
- Identify areas for improvements and initiate changes to departmental processes and procedures.
- Promote cooperation, teamwork, and open communication company-wide by supporting all internal customers.
- Maintains up-to-date and accurate departmental SOPs. Provides training and coaching as necessary to ensure SOPs are followed.
- Strive to exceed customer expectations for external and internal clients
- Promote and model behavior that supports company policy for business conduct; defined as CHART principles; Caring, Honesty, Accountability, Respect & Trust.
MANAGEMENT EXPERIENCE:
- Will carry out management responsibilities in accordance with the company’s policies and applicable laws; OSHA, PDMA, cGMP, DEA and internal SOPs.
- Responsibilities include: interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; motivating, developing, mentoring and disciplining employees; addressing complaints and resolving conflicts.
- Responsible for communicating company vision and objectives in order to drive desired changes.
The above duties are meant to be representative of the position and not all-inclusive.
Qualifications:MINIMUM JOB REQUIREMENTS:
Education/Training: Four year college degree and/or extensive experience managing a complex integrated materials handling environment, preferably in a pharmaceutical, or other cGMP warehouse environment.
Business Experience: Eight (8) years inventory/warehouse experience with three to five years of experience in warehouse environment.
KNOWLEDGE, SKILLS & ABILITIES:
- Strong interpersonal skills
- Experience in WMS setup and system utilization – Manhattan SCALE experience a plus
- Excellent problem solving skills
- Ability to “think” process flows is a plus in a regulated environment
- Ability to balance objectives along with issue resolution and day to day activities
- Excellent communication skills including but not limited to documentation, presentation, and facilitation skills
- Ability to effectively communicate instructions in a training environment
PHYSICAL DEMANDS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knipper Health is an equal opportunity employer.