Manager of QA - Top Stack
Philadelphia, PA 19105
About the Job
The ideal candidate is a critical thinker who will proactively improve the quality systems of the company through internal audits, participation in process improvement programs, and interaction with key partners to obtain constructive feedback.
Responsibilities:
- Serve as a functional subject expert for the Benefits Plan, Benefits Connect, and MemberNet by providing support to all teams who need guidance when navigating plan guidelines in preparation for system changes.
- Manage testing initiatives in preparation for change implementation.
- Develop standardized production, quality, and customer-service standards
- Identify potential risks before they become a problem, focusing on root cause analysis and preventive action
- Perform internal and external quality audits and compile detailed reports of findings
- Build a strong team through coaching, mentoring, specific training and performance evaluations
Qualifications
- Bachelor's degree or equivalent experience in Engineering
- 5+ years' relevant work experience
- Highly organized with excellent attention to detail
Source : Top Stack