Managing Partner - NYC - Tacombi
New York City, NY
About the Job
Tacombi is a fast-growing, omni-channel consumer and retail brand that is committed to globally sharing Mexican food and culture through hospitality experiences, CPG products, community outreach and digital content. Over the next couple years, we'll be significantly expanding our footprint across the U.S., which means we are going to hire a lot of people and each one of them needs to uphold our brand promise, embody our core values and always extend Mexican Hospitality – Tacombi's unique service culture – to our growing customer and employee bases.
Tacombi is looking for a Managing Partner to join our growing team!
The Managing Partner position at Tacombi is not your traditional restaurant management job - it's truly built for someone that wants to own and operate their own business (that happens to share Mexican Hospitality and authentic taco culture with the world. This role is ideally suited for an adventurous entrepreneur, dedicated hospitality professional and selfless leader rolled into one. If this sounds like you, keep reading!
At each taqueria, Managing Partners bring the Tacombi brand to life for hundreds of guests and 30-40 employees everyday - there's a reason it's the most important position in the Company. Our Managing Partners think and act like owners - this position is as challenging as it is rewarding. Through our unique ownership model, the financial compensation for our Managing Partner is proportionate to their hard work, business acumen, and leadership effectiveness.
Bilingual in Spanish/English required.
The Managing Partner directly manages all taqueria managers - both front and back of house.
Your responsibilities will include:
Leadership, Training, and Development: Attract, train and develop top hospitality professionals
- Motivate and inspire your team to bring their best every day, embracing servant leadership and knowing your main responsibility is to ensure the success of your team
- Actively manage performance and provide structured feedback to your managers and team-members, ensuring they are clear on action plans and areas of opportunity and excellence within their role
- Recruit, train and coach the entire taqueria team; identifying, training, and developing leaders within the organization, with a keen eye on succession planning
- Lead the restaurant team in its day-to-day operations through management delegation, hands-on leadership, and an empowering approach to thoughtful decision-making
- Thoughtfully schedule staff with consideration for business activity, ensuring both guest expectations and profitability targets are met
- Manage new initiatives and scheduled launches within taqueria while instilling an entrepreneurial spirit in your team to keep them excited and engaged
- Create, maintain, & empower a diverse, equitable and inclusive work environment
- Empower your team to always to enhance the customer experience
Operational Excellence: Consistently deliver on the Tacombi branded experience
- Ensures that all the staff fully embodies the Tacombi mission, exceeding the highest standards of Mexican Hospitality so that all guests feel welcome and are given friendly and attentive service
- Ensures that the food, vibe, ambiance and team are always on point
- Operate the highest standards of cleanliness and organization, reflecting the care and pride in the service we provide
- Oversee facilities maintenance, ensuring that our spaces are safe and that our team is able to carry out their job with excellence
- Instill a sense of pride in our store-display and visual merchandising for all members of your team, paying attention to the tiniest of details that cumulatively shape the brand experience and build
- Develops and continuously improves upon operating procedures to enhance the guest and employee experience
- Consistently taste and provide feedback on food quality to validate that recipes are being followed correctly
- Oversee facilities maintenance programs, ensuring that our spaces are safe and that our team is able to carry out their job with excellence
Business Management: Invest in your own success
- Deliver on the customer experience while hitting profitability targets for the restaurant; manage all administrative and reporting responsibilities
- Efficiently manage Labor, COGs, and Expenses to meet goals/budgets set
- Monitor the operational flow of your restaurants, ensuring culinary, DOH and cleanliness standards and protocols are being followed and executed
- Ensure a cost-conscious maintenance plan for all equipment through personal inspection and by following a preventative maintenance program
- Guarantee a healthy financial bottom line
You should have:
- 3+ years of exceptional leadership skills and experience, preferably supporting and developing a FOH & BOH team
- Experience in hospitality or retail management
- Extensive guest service skills with ability to deliver the highest level of hospitality to all stakeholders
- Strong financial acumen with a deep understanding of profit and loss and COGS
- Experience with all administrative tasks and utilizing different technology-based systems
- Strong organizational skills and the ability to prioritize and meet deadlines
- Knowledge of health and safety guidelines
A strong candidate is:
- Resourceful and a creative problem solver
- Innovative and able to think outside the box
- Inclusive, empathetic and open-minded; servant leadership and fellowship driven
- Able to empower your team and be a good coach
- Positive in the face of ambiguity, embraces Adventure
- A good listener and communicator
Why Tacombi:
- We strive to build a culture driven by our values.
- Adventure: You welcome the unknown and thrive in a growing environment
- Fellowship: You love working with a team in service of one another and the community
- Resourcefulness: You think creatively and get more done with less!
- We care about our team members' health, wealth, and overall well-being.
- Competitive salary with profit share potential
- Equity shares
- Medical, dental and vision benefits for all full time employees
- HSA/FSA available for pre-tax healthcare expenses
- Retirement savings via a 401K
- Pre-tax commuter benefits
- We know that your quality of life matters.
- Sick days
- 11 company holidays
- Vacation
- We love tacos.
- Sharing authentic Mexican taco culture means knowing it. Eat tacos every day, on us!
$90k base salary + profit-based bonuses
EOE
Tacombi offers equal opportunities to all applicants, and we are committed to supporting diversity, equity and inclusion. We aim to hire, develop and retain top employees through structured processes that reduce bias and promote equity and belonging.
