Material Handler Lead - Intuitive

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of the Position

The Material Handler Lead is an expert position requiring significant experience in warehousing operations, exceptional technical skills (equipment operation, counting, space utilization, handling efficiency), and in-depth knowledge of inventory management systems and Intuitive application systems. The job entails becoming a SME in all warehouse processes and being able to take on special projects on site and other outside warehouse operations; suggest CIPs to increase productivity and efficiency as well as coordinating with cross-functional teams.

Essential Job Duties

This position will fulfill the following roles (If applicable to site):

• Shipping: Verifies, checks, validates, and receives the shipments incoming and outgoing material to make sure, labels, packing slips, BOL’s other shipping documents and serial cans are done, attached and processed according to work instructions
• Tool Kits: Utilize Production work orders process to put together toolkits.
• Receiving: Receiving materials, physically and systemically, to be used in production operations and engineering projects.
• Parts Put-away: Physically and systemically moving approved Production materials from IQC staging areas into market storage locations. (Totes and Bulk)
• Storage Market (SMKT, KMKT, MMKT, SVKT, etc.):
  • Point-of-use parts replenishment, for designated production lines.
  • Maintain, report, and drive STO’s cross divisional and other locations replenishment process.
  • Parts Replenishment: Point-of-use parts replenishment for designated production lines. Follow First in First Out (FIFO) when putting away, picking and replenishment material.
  • MT: Fulfilling and transacting MT requests, received either electronically or via hard copy.
  • Sales Order Fulfillment: Fulfilling and transacting Sales Orders
  • STO: Process approved Stock Transfer Orders
  • VLM: Process Vertical Lift Module orders
• Toolkits: Utilize Production order process to assemble toolkits.
• SPP Kitting: Production parts replenishment via SPP kitting process.
• Pack Out: Packing System carts, FRUs and kits.
• Route Running: Kanban fulfillment and Bin to Bin transactions.
• Cross Dock: Capable of performing cross dock function.
• Inventory Control: Understand full flow of the material within stockroom locations. Participate in Cycle Count, Physical Inventories, and reconciliation activities in coordination with Inventory analyst, conduct material audits and parts verification and evaluate bin capacity and consolidations to increase storage capacity. Maintain various SOX compliance audit records and suggest CIPs to improve warehouse efficiency.
• Ability to perform as warehouse lead in absence of management.
• Capable of transitioning to all the different regional warehousing business units and performing all duties located within that business unit.
• Able to define and speak regarding how and why a process is completed in multiple work processes.
• Ensure the business unit is always audit ready. 
• Responsible for assisting Material Handler 1, 2 and 3, as needed to drive productivity and accuracy. 
• Responsible for complying with general Good Warehouse Practices (GWP) and Warehouse housekeeping processes.
• Proficient at performing systemic transactions in both SAP and ISI’s applications.
• Be trained and certified to operate advanced material handling equipment. (Stand-up and order picking lift trucks, and/or electric pallet jack, etc).
• At the direction of the Supervisor, train new personnel or cross-train existing personnel, including all required documentation, record keeping and reporting. Capable of being certified as a deputized trainer.
• Proficient in performing daily audits, production of KPI documentation, and presentation to leadership.
• Perform cycle counts and other Warehouse activities as needed. Previous working knowledge of Lean Manufacturing 5s, and Kanban processes a plus.
• Maintain warehouse safety and housekeeping in accordance with 5S principles.
• Achieve all warehouse-related tasks certifications.
• Communicating verbally and via email the status of material movements and transactions to appropriate internal customers.
• Actively participate in the Continuous Improvement program, including the creation and implementation of small-scale improvements.
• Able to locate and count parts accurately (using cycle-count documents), execute required WMS data input and accurately complete required documentation.
• Able to effectively apply knowledge of material flow and warehousing principles to Material Handling assignments (FIFO, consolidation, lean principles).
• Be proficient in the role of deputized trainer.  At the direction of the Supervisor, train new personnel or cross-train existing personnel, including all required documentation, record keeping and reporting.
• Ability to obtain certification across all core curriculums

Required Skills and Experience

• Typically requires a minimum of 4 to 6 years of related experience at Intuitive, or relevant external experience of 6 to 8 years.
• Experience and/or certification in operating material-handling equipment.
• Ability to adhere to attendance, safety, quality, and performance guidelines.
• Proficient in Agile and/or SAP.
• Experience with computer systems (MS Office, Agile, WMS) is preferred.
• Inventory control experience (cycle counting, physical inventories).
• Experience training/mentoring other material handlers.

Required Education and Training

• Minimum Possess high school degree/ GED /Secondary Education or equivalent.
• Knowledge of Kanban systems and other lean material handling principles.
• Demonstrates understanding of basic operational principles of assemblies upon which training has been completed.
• Demonstrates ability to diagnose possible root cause failure modes of warehouse transactions.

Working Conditions

• Ability to lift material up to 35 lbs.
• Load & unload trucks as needed via forklift or pallet jacks.
• Wrap, weigh & prepare shipments on skids/pallets.
• Extensive walking and repetitive physical motion (squatting, bending, lifting, climbing ladders) is required.

Preferred Skills and Experience  

• Medical device experience preferred.
• Must continuously exhibit and showcase CCEE (Character, Capacity, Energy, and Experience)
• Excellent verbal, written skills, and interpersonal skills.
• Ability to meet deadlines and work well under pressure.
• Ability to work independently.
• Strong interpersonal skill

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity / Affirmative Action Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

EEO and AA Policy

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.