Medallia Analyst at Mastech Digital
New York, NY
About the Job
Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a Medallia Analyst for our client in the Professional Services domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract position, and the client is looking for someone to start immediately.
Duration: 4+ Months Contract
Location: Remote (New York, NY)
Salary: $61.00-$70.00/Hourly
Role: Medallia Analyst
Primary Skills: Data Analysis
Role Description: The Medallia Analyst must have 3+ years of experience.
Qualifications:
• Back-end Medallia experience, including:
- Building auto importers for new survey programs
- Doing file inflow reviews to understand the impact of file changes
- Building new surveys in Medallia (start to finish)
- Reviewing user access and permissions
- Building and simplifying org hierarchy
- Building lookup tables
- Build new roles
- Maintaining the survey technical spec documentation
- Using Conversations
- Integrations with other systems (Jira, Salesforce)
• Front-end Medallia experience, including:
- Building net new reporting in Medallia
- Understanding Medallia's modules and implement modules comfortably
- Troubleshooting reporting issues
- Adding new data to reporting
- Building Text Analytics topics
- Setting alerts/rapid response templates and implementation in Medallia
• Medallia Digital Experience:
- Building surveys start to finish in digital
- Closed loop feedback in Digital
Education: Bachelor’s degree in Computer Science, Electrical/Electronic Engineering, Information Technology or another related field or Equivalent
Experience: Minimum 3+ years of experience
Relocation: This position will not cover relocation expenses
Travel: No
Local Preferred: Yes
Note: Must be able to work on a W2 basis (No C2C)
Recruiter Name: Bharat Bhadoria
Recruiter Phone: (412) 730-4118
Benefits:
We have various coverages and additional benefits to choose from:
- Medical, Dental (Including Ortho) & Vision Insurance (Option to Enroll).
- Paid Leaves (Wherever applicable).
- Life & Disability Coverage (Upon eligibility).
- 401K Option, Education Assistance Program and more.
Mastech Digital is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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