Medical Administrative Assistant - Saint Anthony Hospital

Saint Anthony Hospital is a diverse and community-centric organization your career can thrive in,while addressing the health and wellness challenges that families in our neighborhood face. Our employees deliver on our mission and achieve success by working together to provide excellent customer service and patient care.

Provides services at the Pediatric and Adolescent Transformative Health (PATH) Clinic. PATH is a 12- member collaborative led by Saint Anthony and will provide an innovative structure for a Behavioral Health Home (BHH) serving children, adolescents, and families on the west and southwest sides ofChicago.

Essential Functions:

• Prepares patient for examination by performing an initial patient screening. This includes obtaining vital signs, documenting the patient’s medications and allergies, documenting the patient’s pain rating, initiating the patient’s personal, family, and social history, and other relevant patient data.

• Conducts patient/guarantor interviews, explains PATH clinic policies, assists patients to understand financial responsibilities, and informs patients on bill of rights. Ensures all necessary demographic and financial data is obtained and accurately documented.

• Escorts patients throughout treatment areas of the department and assists clinicians with patient examinations and procedures.

• Act as cashier and collect payments from patients and departments. Contact insurance payers for verification of eligibility and benefits as needed.

• Ensures any pre-certification/authorization is obtained, to meet individual payment protocols.

• Ensures all pertinent patient information is available to clinicians at the time of examination.

Record all patient data in the patient’s chart in accordance with department policy.

• Communicates with physicians and other medical staff for intake of medical diagnosis or procedures for patient reservations as well as interpreting physician orders for ancillary services. Access the on-line LMRP to check CPT codes against ICD9 codes for medical necessity for all outpatient Medicare patients.

• Ensures that claims are transmitted electronically each day to the appropriate payer. Ensures that claims that cannot be billed electronically, are printed and mailed as needed.

• Assesses inventory levels of medical/therapy supplies to maintain adequate stock.

• Ensures all supplies and equipment is organized, clean and disinfected in accordance with infection control standards.

• Provide translation services for patients and therapists as needed.

General Job Requirements

• High school diploma or GED Required

• Active Certification as a Certified Nursing Assistant or Medical Assistant Required

• Prior experience as a Certified Nursing Assistant or Medical Assistant highly preferred

• Ability to communicate effectively in both English/Spanish Required

• CPR certification upon hire or within 3 months of employment Required

• Previous experience admitting, or registration work preferred

• Ability to type a minimum of 35 wpm without errors

• Knowledge of commercial and managed care payor and terminology highly preferred

• Ability to demonstrate exceptional customer service and telephone etiquette consistently.

• Course work related to medical terminology preferred ï‚· Analytic and problem-solving skills required

• Excellent documentation skills (including grammar, spelling and punctuation).

• Ability to adjust priorities quickly, organize multiple tasks simultaneously

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