Medical Appointment Scheduler - Reno Orthopedic Center

Do you have a fascination with helping people? Love the hustle and bustle of a busy clinic? Love providing scheduling and administrative support to patients? Join ROC as a Medical Appointment Scheduler! We'd love to show you what it's like to work here. This position will remain posted until filled.

You would be Responsible for providing scheduling and administrative support to patients in a manner that places emphasis on quality patient care. On any given day, you could assist patient and be the sole purpose they have a great experience. You would play a role in improving their lives each day. Develop strong relationships with patients, physicians, and staff members and find your people here at ROC.

ROC is expanding with two more operating suites opening the beginning of 2025 as we welcome seven new surgeons to our team. Join our team to be part of the growth and excitement!

What would you do as a Medical Appointment Scheduler?

You can expect to regularly:

• Serve as the initial point of contact for patients being referred by other healthcare facilities;
• Interact with patients, various hospital departments and physician offices to effectively schedule and direct patients through the ROC systems in a patient focused manner;
• Schedule various types of office visits;
• Accurately enter patient demographic information in patients’ electronic medical records;
• Maintain effective and prompt communication with patients.

Requirements

Certifications/Education

• High School Diploma/GED;

Experience:

• Performing customer service duties;
• Using computer systems and applications, including entering data and typing.

Preferred Qualifications - How can you set yourself apart from other applicants? (if app.)

• Experience scheduling medical appointments;
• Experience performing administrative tasks such as scheduling, answering phone calls, and documenting conversations.

Benefits

Check out our home page by clicking on “View all jobs” to explore the many benefits ROC provides to employees, from medical insurance to paid time off and beyond! This position is eligible for full-time benefits and would work a 40-hour per week schedule.