Medical Assistant - Breakthrough Care Center - Duly Health and Care

Location: Breakthrough Care Clinic Aurora; May require some travel to surrounding clinics: Lisle or Wheaton 

Hours: Full Time/ Mon through Friday 8-430PM except Tuesdays 10-630PM. No Weekends

Responsibilities:       

• Collaboration with medical team: CMA to communicate needs to the physician and RN with mindset focused on resolving problems for patients and achieving team goals
• Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.
• Greet patients and assist with scheduling follow ups, measuring vital signs and collecting health history
• Provide support to physicians during examinations, minor office surgeries, dressing changes and other first aid procedures
• Certified medical assistants assist with immunizations or injections
• Assist patients with prescription requests, address pharmacy callbacks, provider orders, update charting and filing
• Conduct onsite lab testing to include: EKG, pulmonary function, blood glucose and urine pregnancy tests
• Maintains clean, warm and inviting examination rooms for patient visits
• Provide excellent customer service exemplifying Duly Health and Care CARE values
• Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed (Lisle or Wheaton)
• Provides outreach calls to a defined group of patients to support healthy lifestyle choices. Follows up with patients via phone calls
• Ability to maintain effective and organized systems to ensure timely patient flow
• The unparalleled outcomes we achieve are made possible by dynamic team members like YOU working  alongside our exceptional team of skilled physicians and passionate staff

• Greet patients and assist with registration, scheduling, measuring vital signs and collecting health history
• Provide support to physicians during examinations, minor office surgeries, dressing changes and other first aid procedures
• Certified medical assistants may assist with immunizations or injections
• Assist patients with prescription requests, address pharmacy callbacks, provider orders, update charting and filing
• Conduct onsite lab testing to include: EKG, pulmonary function, blood glucose and urine pregnancy tests
• Maintains clean, warm and inviting examination rooms for patient visits
• Provide excellent customer service exemplifying Duly Health and Care CARE values
• Some travel to assist other local clinics may be required

• High school diploma or GED required
• Completion of Medical Assistant educational program or higher education courses in health sciences or related experience required
• Several of our clinical specialties including Internal Medicine, Pediatrics, and Family Practice, require active medical assistant certification through one of the following:
• American Medical Technologists (AMT)
• National Center for Competency Testing (NCCT)
• National Healthcareer Association (NHA)
• American Registry of Medical Assistants (ARMA)
• American Association of Medical Assistants (AAMA)
• CPR certification or willing to become certified upon hire required
• May require phlebotomy certification to be completed within 90 days of hire
• Prior experience working as an MA, CMA, CNA, EMT or 2 years of prior experience working in a medical office assisting with patient care