Medical Assistant, Float - One Medical Group, Inc
Lakewood, CO
About the Job
About Us
One Medical is a primary care solution challenging the industry status quo by
making quality care more affordable, accessible and enjoyable. But this
isn't your average doctor's office. We're on a mission to transform
healthcare, which means improving the experience for everyone involved -
from patients and providers to employers and health networks. Our seamless
in-office and 24/7 virtual care services, on-site labs, and programs for
preventive care, chronic care management, common illnesses and mental
health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon.
Together, we look to deliver exceptional health care to more consumers,
employers, care team members, and health networks to achieve better health
outcomes. As we continue to grow and seek to impact more lives, we're
building a diverse, driven and empathetic team, while working hard to
cultivate an environment where everyone can thrive.
The Opportunity
As a Float Medical Assistant, internally known as a Flex Health Coach, at
one of our offices presently focused on our Senior Health member population
(age 65+), you are an integral part of a primary care team that
focuses on supporting a panel of patients with meeting their preventive,
chronic, and acute care needs. The Health Coach's primary responsibilities
center around establishing trusting, supportive, and collaborative
relationships with patients and their families. This role is comparable to a
Medical Assistant role, with an emphasis on human centered and empathetic
care. Our Flex Health Coaches support multiple offices in a market.
You are an advocate for patients, with a mastery of human connection and a
strong drive for service. You have a passion for removing barriers to care,
resulting in a truly exceptional in-office patient experience. You bring
strong communication skills and enjoy collaborating with an integrated primary
care team to facilitate overall better healthcare outcomes for our patients.
What you'll likely work on:
Capture relevant information about the patient's health and healthcare
experience whilerooming patients, taking vitals, administering
point-of-care testing, and performing standard age and condition-appropriate
screening assessments
Assist with the coordination of post-visit care by scheduling appointments
with specialists, coordinating referrals, and sharing information to the
patient's internal and external care team
Collaborate with providers to monitor the health of a panel of patients and
determine if they are up to date on preventive measures
Participate in the daily operations of a primary care practice, such as
answering incoming phone calls, responding to emails, assisting with front
desk inquiries, and ensuring the general upkeep of the clinical space
Assist in providing patient education on chronic disease management and coach
patients using an action-planning model based on motivational interviewing
techniques
Provide anticipatory preventive guidance to families with children by
establishing healing relationships with members and families
These responsibilities are intended to describe the general nature and level
of work being performed by personnel assigned to this job classification. They
are not to be construed as an exhaustive list of job duties performed by
personnel in this classification. Other job related duties may be assigned by
management.
What you'll need:
At least 1 year of experience in a high touch customer service or patient
facing role in a healthcare setting required
Strong written and verbal communication skills
Experience working on collaborative, diverse and feedback-driven
multi-disciplinary teams
A proven track record of persisting through change, demonstrating a forward
thinking perspective when under pressure, and consistently stepping up to
take action on challenges
Proficiency in computer tec nology such as typing, navigating the internet
and using multiple software systems simultaneously
Benefits designed to aid your health and wellness:
Taking care of you today
Paid sabbatical for every five years of service
Employee Assistance Program - Free confidential advice for team members who
need help with stress, anxiety, financial planning, and legal issues
Competitive Medical, Dental and Vision plans
Free One Medical memberships for yourself, your friends and family
Pre-Tax commuter benefits
PTO cash outs - Option to cash out up to 40 accrued hours per year
Competitive salary: the base pay for this position is $23.00 per hour
based on a full time schedule
One Medical is committed to fair and equitable compensation practices.
The base pay for this role is $23.00 to $28.00 per hour based on a
standard full-time schedule. Total compensation packages may be based on
factors unique to particular candidates, such as skill sets, depth of
experience, and work location. The total compensation package for this
position may also include benefits. For more information, visit
https://www.onemedical.com/careers/
Protecting your future for you and your family
401K match
Credit towards emergency childcare
Extra contributions toward maternity and paternity leave
Paid Life Insurance - One Medical pays 100% of the cost of Basic Life
Insurance
Disability insurance - One Medical pays 100% of the cost of Short Term and
Long Term Disability Insurance
This is a full time role (40 hrs/week Monday - Friday from 8am-5pm)
based in Lakewood, CO at one of our offices presently focused on our Senior
Health member population (age 65+). Flex Health Coaches lend support to
multiple One Medical locations in a market and location and schedule are
subjec
One Medical is an equal opportunity employer, and we encourage qualified
applicants of every background, ability, and life experience to contact us
about appropriate employment opportunities.
One Medical is a primary care solution challenging the industry status quo by
making quality care more affordable, accessible and enjoyable. But this
isn't your average doctor's office. We're on a mission to transform
healthcare, which means improving the experience for everyone involved -
from patients and providers to employers and health networks. Our seamless
in-office and 24/7 virtual care services, on-site labs, and programs for
preventive care, chronic care management, common illnesses and mental
health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon.
Together, we look to deliver exceptional health care to more consumers,
employers, care team members, and health networks to achieve better health
outcomes. As we continue to grow and seek to impact more lives, we're
building a diverse, driven and empathetic team, while working hard to
cultivate an environment where everyone can thrive.
The Opportunity
As a Float Medical Assistant, internally known as a Flex Health Coach, at
one of our offices presently focused on our Senior Health member population
(age 65+), you are an integral part of a primary care team that
focuses on supporting a panel of patients with meeting their preventive,
chronic, and acute care needs. The Health Coach's primary responsibilities
center around establishing trusting, supportive, and collaborative
relationships with patients and their families. This role is comparable to a
Medical Assistant role, with an emphasis on human centered and empathetic
care. Our Flex Health Coaches support multiple offices in a market.
You are an advocate for patients, with a mastery of human connection and a
strong drive for service. You have a passion for removing barriers to care,
resulting in a truly exceptional in-office patient experience. You bring
strong communication skills and enjoy collaborating with an integrated primary
care team to facilitate overall better healthcare outcomes for our patients.
What you'll likely work on:
Capture relevant information about the patient's health and healthcare
experience whilerooming patients, taking vitals, administering
point-of-care testing, and performing standard age and condition-appropriate
screening assessments
Assist with the coordination of post-visit care by scheduling appointments
with specialists, coordinating referrals, and sharing information to the
patient's internal and external care team
Collaborate with providers to monitor the health of a panel of patients and
determine if they are up to date on preventive measures
Participate in the daily operations of a primary care practice, such as
answering incoming phone calls, responding to emails, assisting with front
desk inquiries, and ensuring the general upkeep of the clinical space
Assist in providing patient education on chronic disease management and coach
patients using an action-planning model based on motivational interviewing
techniques
Provide anticipatory preventive guidance to families with children by
establishing healing relationships with members and families
These responsibilities are intended to describe the general nature and level
of work being performed by personnel assigned to this job classification. They
are not to be construed as an exhaustive list of job duties performed by
personnel in this classification. Other job related duties may be assigned by
management.
What you'll need:
At least 1 year of experience in a high touch customer service or patient
facing role in a healthcare setting required
Strong written and verbal communication skills
Experience working on collaborative, diverse and feedback-driven
multi-disciplinary teams
A proven track record of persisting through change, demonstrating a forward
thinking perspective when under pressure, and consistently stepping up to
take action on challenges
Proficiency in computer tec nology such as typing, navigating the internet
and using multiple software systems simultaneously
Benefits designed to aid your health and wellness:
Taking care of you today
Paid sabbatical for every five years of service
Employee Assistance Program - Free confidential advice for team members who
need help with stress, anxiety, financial planning, and legal issues
Competitive Medical, Dental and Vision plans
Free One Medical memberships for yourself, your friends and family
Pre-Tax commuter benefits
PTO cash outs - Option to cash out up to 40 accrued hours per year
Competitive salary: the base pay for this position is $23.00 per hour
based on a full time schedule
One Medical is committed to fair and equitable compensation practices.
The base pay for this role is $23.00 to $28.00 per hour based on a
standard full-time schedule. Total compensation packages may be based on
factors unique to particular candidates, such as skill sets, depth of
experience, and work location. The total compensation package for this
position may also include benefits. For more information, visit
https://www.onemedical.com/careers/
Protecting your future for you and your family
401K match
Credit towards emergency childcare
Extra contributions toward maternity and paternity leave
Paid Life Insurance - One Medical pays 100% of the cost of Basic Life
Insurance
Disability insurance - One Medical pays 100% of the cost of Short Term and
Long Term Disability Insurance
This is a full time role (40 hrs/week Monday - Friday from 8am-5pm)
based in Lakewood, CO at one of our offices presently focused on our Senior
Health member population (age 65+). Flex Health Coaches lend support to
multiple One Medical locations in a market and location and schedule are
subjec
One Medical is an equal opportunity employer, and we encourage qualified
applicants of every background, ability, and life experience to contact us
about appropriate employment opportunities.
Source : One Medical Group, Inc