Medical Assistant-Float - MyCare Medical Group

Job Summary

The Medical Assistant, under the supervision of physicians, supports the delivery of health care services. This role involves greeting all patients and clinic visitors in a friendly manner, directing them to the appropriate locations, and providing general information about the office. The ideal candidate will also be responsible for preparing and processing all managed care referral paperwork. Additionally, they will handle the scheduling of patients for exams and procedures with specialists and providers outside of the primary care physician's office.

The Float position requires assisting multiple clinics within the county to ensure that patients' needs are met.
 

Job Responsibilities

• Answering phones efficiently and with the proper etiquette, directing the calls to the appropriate person/department. Updating patient information in computer when necessary
• Scheduling new patients, collecting insurance information, filling out proper forms to set up new patient files and preparing file labels.
• Identify patients’ chief complaints and record observations in patient’s permanent medical record. Communicate to physician abnormal lab results.
• Assist patients in completing medical history forms and prepare patients for examinations & treatment by physician. Document all phone calls with patients.  Return completed patient file to designated area.
• Perform height, weight, vital sign, and vision tests, recording them in the medical record.
• Conduct tests and procedures as directed, such as EKGs, non-stress tests, spirometer, venipunctures, skin punctures, strep screen, glucometer, and urine tests.
• Assist health service providers with treatments and examinations of patients such as injections, wound care, pelvic exams, minor surgery, and IUD insertions; assist in the identification of psychosocial needs and consult with the health service provider.
• Process patients’ referrals and ensure that patients are scheduled for their recommended non-PCP appointments
• Liaise between Medicare patients/offices and the providers, making sure to effectively process, monitor and communicate all aspects of the patients’ referrals
• Maintain list of all preferred specialists and ancillary providers for the assigned area
• Call the referred Specialists and schedule appointment for patients
• Clean and sterilize equipment, stock patient rooms and labs with appropriate supplies. Maintain medical supply inventory.
• Transcribe doctors’ orders and prepare appropriate requisitions, forms, and calls to pharmacy.  Daily follow up of pharmacy messages.
• Notify patient of any change ordered by the physician.
• Ensure Physician signs charts, labs, prescriptions, diagnostics daily.
• Maintain patient flow after check-in.  Prioritize walk-in versus appointment based on conversation with patient.
• Perform triage on patient as soon as chart is ready.
• May assist more than one physician at a time.
• Comply with office policy and procedure, OSHA Standards and HIPAA Privacy Regulations as stated in HIPAA Policy and Procedure Manual.

Job Qualifications

• Must have Medical Assistant Certificate issued by an accredited institution.
• This job requires reliable transportation and willingness to travel between clinic locations.
• Must have primary care/managed care experience, minimum of 1 year.
• Bilingual in English/Spanish preferred but not required.
• Basic medical terminology, basic arithmetic, safe vein puncture techniques, and safe work practices in a clinic setting.

BENEFITS

• Comprehensive benefits package, including Health, Vision, Dental, and Life insurances
  • FSA and Life Assistance Program (EAP)
  • 401(k) Retirement Plan
  • Health Advocacy, Travel Assistance, and My Secure Advantage
• PTO Accrual and Holidays.

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