Medical Assistant - McEwen & Associates, Inc
Frisco, TX 75034
About the Job
POSITION SUMMARY:
The Medical Assistant position is integral in providing quality care and ensuring that patients are assisted throughout their visit with the provider.
TYPICAL PHYSICAL DEMANDS:
Requires full range of body motion including handling and lifting patients, manual/finger dexterity, and eye-hand coordination. Requires standing, walking, and/or sitting for prolonged periods of time. Occasionally lifts and carries items weighing up to 100 lbs.
JOB ROLE AND RESPONSIBILITIES:
- Work in fast pace environment.
- Able to prioritize and multi-task.
- Pay high attention to detail.
- Able to work in a team environment.
- Excellent documentation skills (EMR experience a plus).
- Professional customer service skills for patients and referring physicians.
- Able to collect medical intake information (if necessary).
- Demonstrate professional, compassionate and caring manner.
- Greet the patient in the waiting area to be brought back for temperature check and collect identification/insurance cards (if necessary).
- Be available to speak/meet with patients by appointment and for phone calls/same day appointments.
- Be prepared to provide any necessary medical information to the patients.
- Follow up on any pending tasks regarding patients and their care
- Maintain the patient information on EHR
- Communicate with Management regarding any pressing or important action items regarding patient.
- Complete all patient orders ensure they get to the correct place, along with ensuring that information is scanned into the patient chart as needed.
- Prepare necessary school notes for release to return/not return to physical activity per parents’ request.
- Communicate effectively with physician/physician assistant regarding patients.
- Communicate with Practice Manager regarding any pressing issues which need to be addressed.
- Ensure that exam rooms are clean and stocked appropriately.
- Return all phone calls (IN A TIMELY MANNER) and make sure that all are documented in the patient chart.
- Assist with answering phones and routing the calls accordingly.
- Scheduling patients for their appointments WHEN NEEDED.
- Exercise effective communication and treat everyone with respect.
- Willingness to assist and pick up the slack where there is an apparent need.
- All other office duties as required/assigned.
REQUIREMENTS:
Education:
- High school diploma required. NCRMA (Nationally Registered Certified Medical Assistant) or NCMA (Nationally Certified Medical Assistant).
Experience:
- Preferably three years of experience in a medical practice setting. EMR experience. Excellent customer service, excellent organizational skills, able to multi-task and set and meet priorities required.
- Must be familiar and knowledgeable with computers. Able to provide co-workers, patients, doctors, and management with responses in a positive, supportive and cooperative manner.
- Detail-oriented and excellent follow-through skills.
About McEwen & Associates, Inc:
McEwen and Associates, Inc. is a medical services organization based in Irving, TX. We are committed to providing physicians and allied healthcare professionals with personalized and efficient service.
Source : McEwen & Associates, Inc
