Medical Assistant - North Country Hospital
Newport, VT 05855
About the Job
Statement of Purpose
Coordinates and administers nursing care for medical practice patients under the direction of a healthcare provider. Maintains a cooperative working relationship with other team personnel and maintains standards for professional nursing practice, striving to meet the goals of the practice and NCH.
Essential Functions, Duties and Responsibilities
Reports to Practice Manager.
Receives and greets patients in a professional and friendly manner. Ascertains patient’s needs, obtains history of current complaint and details of past medical history. Responsible for checking vital signs, allergy history, and current medication list, and recording all pertinent medical information into the electronic medical record according to established rules and requirements.
In accordance with directives from healthcare providers, implements minor procedures, treatments, screening tests, and administers medications and vaccines.
Courteously speaks with patients or healthcare providers who call the office with medical concerns, assessing patients with physical complaints and making appropriate recommendations based on that assessment, including recommending the patient be seen in the office or in the emergency room.
Follows up on telephone contacts as needed. Makes providers aware of all such decisions through discussion and/or messages in electronic medical record.
Informs patients of lab results or new orders as directed by healthcare provider.
Orders prescription refills as directed by healthcare provider.
Provides for privacy & modesty needs of all patients. Encourages participation in planning of care, and provides for emotional needs.
Maintains the standards of behavior and nursing care standards while implementing the policies and procedures of the hospital.
Is responsible for daily preparation and upkeep of examination rooms.
Performs various lab studies under the direct supervision of the healthcare providers.
Assists and completes various forms for the patient.
Assists healthcare providers with special tests and procedures.
Participates in economical utilization of supplies and ensures that equipment is maintained in a clean and safe manner.
Runs controls on lab equipment according to CLIA requirements.
Reviews and assists in maintenance of patient’s electronic medical record. Documenting all data collected and procedures performed in patient's electronic medical record.
Assists with or institutes emergency measures for sudden adverse developments in patients such as pre-term labor, severe bleeding, etc.
Maintains patient confidentiality and follows department policies regarding release of information.
Working Conditions
Machinery and Equipment: Various types of clinical equipment and computer systems.
Physical Demands: Manual dexterity in use of equipment. Good or corrected vision and hearing.
Heavy work-moving up to 50 lbs. at one time, occasionally, or seeks assistance from others; 10 to
25 pounds of force frequently.
Exposure: May be exposed to infectious and contagious diseases. Regularly exposed to the risk of blood borne diseases.
Job Requirements
Graduation from an accredited Medical Assistant Program. 1-2 years clinical experience in an office setting preferred. An ability to greet and interact with the public in a tactful, compassionate manner. An ability to work in a busy office and maintain a co-operative and professional attitude.
Computer Literacy: Patient charts are maintained in an electronic format. Documentation requires understanding of the current program and how to use it.