Medical Assistant - Women's Center - Copley Hospital

Copley Hospital, located in Morrisville/Stowe VT, is in search of a Medical Assistant to join our team in the Women's Center! Work directly with Certified Nurse Midwives, Physicians, Nurses and other Medical Assistants to coordinate the flow of office patients, and provide general support services to physicians and midwives. Trouble shoot patient problems and collaborate with practice staff and other Copley managers or staff as needed. Assist with patient education regarding perioperative/post operative issues. Become familiar with all clinic appropriate appliances.  Keep a strong focus on overall patient satisfaction.

This position is Per Diem (PT/FT options available). 

Copley Hospital has a variety of shifts available across Full-Time, Part-Time, and Temporary needs. Please consider applying to discuss how your availability may align.

• Works collaboratively with other Medical Assistants and Providers in all procedures appropriate for relative Clinic. Provides associated documentation and/or educational materials to patient when requested
• Utilizes EMR and paper charts to retrieve patient medical charts and prepare charts for new patients for the following day’s appointments in an accurate and timely fashion.  Reviews charts to ensure completeness (Labs, Ultrasounds, MRI, CT, EMG, x-ray reports, office notes from PCP and any other pertinent previous records, etc.).
• Maintains general appearance and cleanliness of exam room(s).  Wipes down rooms (exam tables, counter tops, light switch, chair arms, etc.) with bacteriostatic agent at end of day.  Insures stocking of clean laundry and proper disposal of soiled laundry.  Pre washes, drops off and picks up sterilized instruments.  Keeps supply inventories in stock
• Draws blood as necessary for labwork; performs routine laboratory tests; performs and documents urine dips; orders and documents labs in EMR
• Greets and escorts patients to exam room in a manner that will facilitate a positive experience.  Instructs patient in preparation for examination and provides appropriate patient drape.  Collects patient history and necessary information for EMR patient file
• Obtains and documents vital signs on patients
• Utilizes the EMR to enter patient information and completes forms as requested by providers (return to work, out of work, work restrictions, insurance forms, etc.) for signature by provider
• Acts as liaison with primary care providers and other specialists for appointment referrals and further care. Appropriately faxes related notes.  
• Responds to patient and provides follow-up communication by telephone as per provider's instructions.  Determines what the provider must address and what can be transmitted directly from the MA
• Works collaboratively with reception and business office staff to ensure a seamless patient experience, and to ensure complete medical and business processes
• Utilizes the practice management system and EMR for scheduling, record retrieval, and data entry throughout the day as necessary to support the providers’ practice.  If applicable, reviews chart following transcription to ensure any required provider follow-up is documented on patient plan
• Forwards educational information to patients as requested by the provider (i.e. medications, complications, prenatal, cast care and post-operative care).  Helps keep providers on task to optimize patient flow
• Inventories and orders medical supplies as necessary.  
• Prepares instruments for autoclaving.  Transports equipment to hospital for cleaning per policy.  Picks up clean instruments when ready and restocks exam rooms, ensuring an adequate supply of instruments is ready at all times
• Performs other duties as assigned.

Education Requirements:  High School Diploma required.  Associates in Science or Bachelor of Science, or equivalent experience in related field desired.

Experience Requirements:  Previous experience in health care or related work, including customer service focus.  Medical Terminology and 1-2 years experience in health care field desired.

Licensing Requirements:  Medical Assistant License desired.

Skill Requirements:  

• Ability to work as part of a team and independently
• Ability to work effectively with adult, adolescent and pediatric patients
• Computer proficiency with accuracy. Familiar with Microsoft Office Suite, Adobe and other programs
• Highly organized
• Ability to multi-task in a fast paced environment
• Exceptional interpersonal skills
• Problem solving and trouble shooting

Desired:  Experience using EMR and/or Microsoft Office and Adobe environment, self motivated, desire for continuous personal and professional development