Medical Billing Rep - Scheduling at TEKsystems

Description:

This is a specialized role within the call center. They will be on a small team that monitors call levels and makes adjustments so that service levels remain where they need to be. They will also generate reporting to send out to Managers so they can assist agents with their numbers.

Skills:

Customer service, Medical billing, Health care, Medical, Insurance, Data entry, Revenue cycle, Billing customer service

Top Skills Details:

Customer service

Additional Skills & Qualifications:

- They must be organized and able to multitask - there are multiple call queues that need to be watched and allocated to at any given time, and different skillsets/training that dictate what agents are able to take what calls

- Must be comfortable in Excel - basic use is required and they must be able to edit already created spreadsheets without messing them up

Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.