Medical Claims CSR (Fully Onsite In Indianapolis) at TEKsystems

TEKsystems is looking to hire several Support Services Specialists (fully onsite) for a large healthcare company out of Indianapolis, IN!

** please only apply if you have strong excel experience (know how to do vlookups, hlookups, pivot tables, sorting, etc.) and have at least 2 years of reconciliation experience, please send your most updated resume to rsison @ teksystems.com - all resumes sent to this email will be reviewed first**

Description:

• analyzing accounts to resolve balance discrepancies.

• data entry

• posting payments and adjustments

• Processing itemized bills from clients.

• Verify insurance eligibility.

• Inspect bankruptcy notifications.

• Perform all other duties assigned by the manager.

• Accurately process all internal correspondence, account update and placement files in a timely fashion and be able to manage multiple deadlines at the same time.

• Be a Subject Matter Expert with internal systems.

• Assist with the development of tools that contribute to the efficiency and productivity of the entire Support Service team.

• Document and maintain procedures for all tasks.

• Support the Client Services team to ensure that The Company is meeting deadlines and deliverables.

• Provide summary communications to the Manager of Client Services.

• Coordinate, validate, and deliver consumer specific request. (Example: analyzing consumer mail or itemized billings for accuracy and need)

• Provide cross training to other client service team members.

• Opening the daily mail

• General correspondence review

• Reviewing itemized statements from client

• Reviewing settlement offers for accuracies.

• Consumer dispute resolution

• Knowledge of E-Oscar to be able to verify credit disputes.

• Knowledge of credit reporting process

Additional Skills & Qualifications:

- Excellent computer skills, proficient in Microsoft Outlook, Word, and Excel

- Demonstrates commitment to exceptional professionalism, confidentiality, and service to customers.

- Superb communication and customer service skills -Ability to work effectively as a team member

-Ability to identify and solve problems.

-Exceptional organizational, time management, and planning skills.

-Knowledge of HIPAA, Medicaid, Medicare, Insurance and FDCPA is a plus

• Superior mathematical skills that include advanced accounting skills (i.e., Invoicing and processing of statements).

• Superior proficiency in Microsoft Office products (Word, Excel, PowerPoint, etc.)

• Ability to adjust to changing agency priorities.

• Ability to recognize the need for, and maintain levels of, confidentiality as needed in leadership functions.

• Excellent organizational skills; must be able to efficiently manage a variety of projects and customer needs simultaneously.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.