Medical Front Desk Receptionist w/Epic Prefered - A First Choice Staffing Service
Medford, OR 97504
About the Job
We are looking to fill a full-time medical front desk position. Previous medical front desk experience is required. EPIC experience is a plus. The position is Monday through Friday, 8 am to 5 pm.
Duties and Responsibilities:
- Greeting patients professionally, both in person and on the phone
- Quickly answering or properly referring questions and issues
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Notifying providers of patient arrivals
- Comforting patients by anticipating anxieties and effectively answering questions
- Ensuring availability of treatment information by retrieving and updating patient records
- Verifying financial records and collecting patient charges while filing and expediting third-party claims
- Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
- Manage front desk activities, including answering and directing phone calls, scheduling appointments, and patient check-in/out
- Verify insurance information and assist with billing inquiries
- Maintain patient records and ensure confidentiality
Requirements:
- Previous experience as a Medical Front Desk Receptionist
- Proficiency with Epic software preferred
- Excellent communication and customer service skills
Must pass a criminal background check and drug screen.
Must be at least 18 years old to apply.
A First Choice Staffing Service was founded in 1995, right here in the beautiful Rogue Valley.
Finding individuals employment is one of the most rewarding parts of our job. We specialize in filling open positions for medical specialty and family practice offices. We connect skilled candidates and dynamic employers leading to long-term employment. Our organization is committed to excellence in quality, reliability, and service to the people in our employment and the clients whom we serve. Looking for a new job can be very stressful; we enjoy taking that weight from our candidates.