Medical Management Intake Coordinator - Umanist Staffing LLC
Detroit, MI
About the Job
Title: Medical Mgmt Intake Specialist
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Work Location: Detroit, MI, 48243
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Duration: 12 Months
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Job Type: Contract
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Work Type: Remote
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Dept: Commercial Inpatient Pr
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Job Description:& & &
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Required Skills and Experience:&
Minimum of 2 years of experience in a healthcare, insurance, or related field&
High school graduate and college or university experience&
Medical terminology knowledge or a medical background is required&
Strong understanding of health insurance processes, including claims management, benefits coordination, and prior authorization procedures&
Customer service experience is required&
Strong phone skills with experience handling inbound and outbound calls&
Experience with healthcare management software and databases&
Excellent verbal and written communication skills&
Ability to explain complex information in a clear and concise manner&
Strong problem-solving skills with the ability to analyze data and identify trends&
Attention to detail and accuracy in all work&
Ability to work collaboratively with cross-functional teams&
Demonstrated ability to build and maintain positive relationships with colleagues, clients, and stakeholders&
Highly preferred:&
Two years of college or associate level degree equivalent&
Experience with providing high quality, provider focused servicing to facilities and doctors&
Work collaboratively as a team member with peers and nurses&
Concisely and accurately enter documentation into Care Advance&
Effectively engage over the phone via both inbound and outbound with providers&
Process provider requests as needed&
Acts as providers first trusted source for UM Prior Auth programs&
Assign faxes to designated staff&
Process requests for compliance inquiries&
Access various UM department mailboxes and voicemail as needed&
Ability to function independently&
Critical Thinking&
Bi-Lingual/Spanish&
NOTES:
Remote role
Need local candidates only
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Source : Umanist Staffing LLC