Medical Office Assistant - Techwise

Medical Office Assistant

Pay Range: $18-22/hour (based on experience)

Hours: 8:00am-5:00pm

Status: Hourly, Full Time

Job Summary

Longevity Care Clinic is seeking a dynamic and organized individual to join our holistic health practice. The ideal candidate is a proactive problem solver who thrives in a fast-paced, multi-faceted environment. Your positive tone, attention to detail, and sense of urgency will ensure smooth daily operations and an exceptional client experience. You should have experience in holistic medicine or relevant certifications (CNA, Health Coach, Fitness Specialist, Yoga Instructor, Energy Healing, etc.) and be passionate about wellness. This enables the clinic to expand into a new segment with you initiating and growing it.

Key Responsibilities:

- Daily Office Setup and Preparation:

• Set up the office environment each day, including adjusting music and preparing client folders.

- Therapy Preparation & Scheduling:

• Prepare for scheduled therapies (e.g., towels, sanitization, customized treatment setups) with attention to specific client needs.

- Incoming Mail & Outgoing Mail and Packages

• Timely and accurately manage incoming mail and sending of outgoing packages

- Hazardous Material Management:

• Proper handling of biohazardous materials.

- Client Communication & Engagement:

• Answer incoming calls, provide detailed information about therapies and offer upsells.
• Manage the office inbox, ensuring responses within 24 hours.
• Properly task, communicate in clinical software with patients and clinic staff

- Client Check-In/Check-Out:

• Build rapport with clients during check-in and out, process payments accurately, and handle scheduling for prescription pickups.

- End-of-Day Closing Tasks:

• Complete closing chores including cleaning bathrooms, removing trash, tidying the kitchenette, laundry, plant care, and following the OSHA checklist.
• Review daily tasks for task completion

- Support for Doctor & Patient Logistics:

• Assist with faxing, patient scheduling, uploading labs, transferring documents, and noting specific therapy details in charts.

- Medical Assistance:

• Preferred candidates help administer injections, IVs, and assist with prescription refills (with doctor approval). Schedule external prescription appointments. Experience or willingness to learn this is a plus.

- Lab & Inventory Management:

• Ordering labs, check daily for results, and pre-read them for urgent attention by the doctor.
• Accurately maintain internal and external supply inventory.

- Administrative & Project Support:

• Assist with various administrative tasks, projects, and audits to support smooth office operations. Assist with wellness retreats with occasional travel.

Desired Experience:

-Holistic Medicine Experience/Certifications: Experience or certifications in holistic health disciplines such as CNA, Health Coaching, Yoga, Energy Healing, or Nutrition is preferred.

-Experience or willingness to learn injections and IVs

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