Medical Office Associate II - (Rockaway NJ) - Atlantic Health System

Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front and back of the office, including billing support, registration, scheduling, coding, patient communication, filing, and other administrative duties as necessary. 


Principal Accountabilities:

1. Interviews patients for case histories prior to appointments.
2. Schedules and coordinates appointments.
3. Accurately updates and maintains patients' health records.
4. Verifies insurance coverage and assists the billing department with processing claims.
5. Communicates test results to patients when directed by physicians or nursing professionals.
6. Ensures contacting patients regarding appointments, answering billing questions.
8. Assists patients with re-scheduling appointments and other scheduling issues.
9. Performs other related duties as assigned.

ABOUT US

At Atlantic Health System, our promise to our communities is;  Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:

• Morristown Medical Center, Morristown, NJ
• Overlook Medical Center, Summit, NJ
• Newton Medical Center, Newton, NJ
• Chilton Medical Center, Pompton Plains, NJ
• Hackettstown Medical Center, Hackettstown, NJ
• Goryeb Children's Hospital, Morristown, NJ
• CentraState Healthcare System, Freehold, NJ
• Atlantic Home Care and Hospice
• Atlantic Mobile Health
• Atlantic Rehabilitation

We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners.

We have received awards and recognition for  the services we have provided to our patients, team members and communities. Below are just a few of our accolades:

• 100 Best Companies to Work For ® and FORTUNE® magazine for 15 years 
• Best Places to Work in Healthcare - Modern Healthcare
• 150 Top Places to work in Healthcare - Becker's Healthcare
• 100 Accountable Care Organizations to Know - Becker's Hospital Review
• Best Employers for Workers over 50 - AARP
• Gold-Level \"Well Workplace\": Wellness Council of America (WELCOA)
• One of the 100 Best Workplaces for “Millennials” Great Place to Work® and FORTUNE® magazine
• One of the 20 Best Workplaces in Health Care: Great Place to Work® and FORTUNE® magazine
• Official Health Care Partner of the New York Jets
• NJ Sustainable Business 

Morristown Medical Center is a nationally-recognized leader in cardiology and heart surgery, orthopedics, gynecology,  geriatrics, gastroenterology and GI surgery, pulmonology and lung surgery, and urology.

We are the only hospital in New Jersey named one of America's '50 Best Hospitals' for six consecutive years by Healthgrades and one of the World's Best Hospitals by Newsweek.  We were included on Becker's Healthcare 2020 list of \"100 Great Hospitals in America\". In addition, Leapfrog recognized us with an \"A\" hospital safety grade - its highest - twelve consecutive times, and the Centers for Medicare and Medicaid Services awarded us again with its highest five-start rating in 2020.

Morristown Medical Center is a Magnet Hospital for Excellence in Nursing Service, the highest level of recognition achievable from the American Nurses Credentialing Center for facilities that provide acute care services.  Our nonprofit hospital was also designated a Level I Regional Trauma Center by the American College of Surgeons and a Level II by the State of NJ.

EEO STATEMENT

Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

In a medical emergency, nothing is more important than speedy access to high-quality care. That is why Atlantic Health System’s hospitals have emergency departments, providing 24/7 access to state-of-the-art technology, life-saving treatments and expert medical teams trained in emergency medicine procedures. Many of our locations offer comprehensive stroke care, pediatric emergency care, cardiovascular services, diagnostic imaging and fast-track areas for the treatment of minor injuries and illnesses. At Morristown Medical Center, our trauma center is verified as a Level I Regional Trauma Center by the American College of Surgeons and designated a Level II by the state of New Jersey. We are equipped with a helipad for medevac air transport and have easy access for ground transportation. In addition, through the Atlantic Health System Transfer Center, we can expertly coordinate the transfer of patients or their loved ones in need of assistance from anywhere in the world to our hospitals.