Medical Receptionist, Dr. Todd Huber, ENT, Westgate - Cool Springs - Heritage Medical Associates

SUMMARY: The Medical Receptionist is responsible for all aspects of the front desk. The Medical Receptionist must effectively and professionally manag...

Ability to cope with busy, challenging office environment.

Strong customer service skills

Excellent phone skills

Pleasant, professional personality

Good typing and computer skills

Ability to communicate effectively both written and verbally.

Two years’ experience or training in office procedures in a medical environment.

Electronic Patient Scheduling and Electronic Health Record/Electronic Medical Record system experience helpful

 

EDUCATION and/or EXPERIENCE

High school education equivalent.

3-5 years’ experience office environment, preferably in the medical field.

 

KNOWLEDGE, SKILLS AND ABILITIES

Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public. Ability to maintain quality control standards. Ability to recognize problems and recommend solutions. Ability to interpret, adapt and apply guidelines and procedures. Ability to work in accord with all departments in order to facilitate smooth overall care for patient’s health and business concerns, as well as remaining in compliance with HMA’s policies to ensure we remain in compliance with all governing laws.

 

CERTIFICATES, LICENSES, REGISTRATIONS

None required.

 

PHYSICAL DEMANDS

Must be able to stand for 8 to 10 hours a day

Requires regular walking, bending, pushing, pulling, twisting and lifting

Must be able to lift at least 10-15 lbs

Ability to delineate between numeric numbers

 

WORK ENVIRONMENT

Office environment-limited exposure to communicable diseases.

No exposure to blood-borne pathogens or contaminated body fluids