Medical Receptionist - Pediatric Associates

Medical Receptionist Float will cover: Zaragoza, Gus Rallis, Cohen, Gateway, Lomaland, Saddle Bronc, Belvidere, El Paso Del Norte

PRIMARY FUNCTION

Serves patients and visitors by greeting in a friendly and welcoming manner as they arrive at our offices. Completes and updates all required information, collects payments, and provides other information as requested. Discharges patients after their appointment, providing them with any pertinent information as well as follow up appointments.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This list may not include all the duties that may be assigned.

QUALIFICATIONS

EXPERIENCE:

• A minimum of 1 year experience in a medical office setting preferred.

LICENSURE/CERTIFICATION

• Upon hire, and for the duration of the employment period, driver’s license must be active and valid.

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to learn & practice Pediatric Associate procedures, policies, and protocols.
• Requires proficient grammar, spelling, and verbal skills to communicate with patients, providers, and staff in written documents.
• Ability to read, comprehend, follow oral and written instructions.
• Knowledge of computer and medical terminology desired.
• Interact effectively, supportively with staff & maintain a professional working relation.
• Provide excellent customer service; greet & receive patients/ visitors in a professional and friendly manner.
• Maintain professional and excellent phone skills & etiquette, must be able to speak clearly and concise.
• Use good judgment & maintain patient confidentiality.
• Must be able to file alpha and numerically.
• Requires experience in using a computer system, scanner, printer, fax etc.

TYPICAL WORKING CONDITIONS

• Patient-facing
• May rotate working in the office and remote/telework.

• Indoor Work
• 15%-20% of travel to other office locations as needed with reimbursement outlined per company policy.
• Designated Medical Receptionist float staff will be assigned to multiple designated office locations as applicable.
• Operating Computer
• Reach Outward
• Manual Dexterity
• Reach Above Shoulder
• Lift/Carry 10 lbs. or less.
• Standing
• Sitting

OTHER PHYSICAL REQUIREMENTS

• Vision
• Sense of sound
• Sense of touch
• Sense of Smell
• Ability to wear Personal Protective Equipment (PPE).

PI253794773