Mixed Methods UX Researcher, Geo - Google
Seattle, WA
About the Job
Minimum qualifications:
- Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience.
- 4 years of experience in an applied research setting, or similar.
- Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).
- Experience analyzing attitudinal and behavioral data using statistical software packages (e.g., R, Matlab, SPSS, etc.).
- Experience conducting user and operator workload research in safety-critical environments (e.g., auto, aviation, healthcare, etc.).
Preferred qualifications:
- Master's or PhD degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
- 2 years of experience conducting UX research on products, managing projects, and working in a changing organization.
- Experience communicating user research findings with cross-functional partners to drive impact.
- Experience in automotive and driver distraction research, including compliance testing (e.g., cognitive load, eye-tracking, driving simulator, etc.), interpreting guidelines (e.g., NHTSA, ISO, FAA, etc.), and framing insights accordingly.
- Knowledge of different research methods, including when and how to apply them during the product development process.
About the job
At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible. Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis. The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.
In this role, you will draw on industry-standard distraction guidelines to design and conduct mixed-methods research (e.g., auto simulators, eye-tracking, etc.) to make Geo’s mobile and in-car products better for drivers.
The Geo team is focused on building the most accurate, comprehensive, and useful maps for our users, through products like Maps, Earth, Street View, Google Maps Platform, and more. Every month, more than a billion people rely on Maps services to explore the world and navigate their daily lives.The Geo team also enables developers to use the power of Google Maps platforms to enhance their apps and websites. As they plot a course for the future of mapping, they are solving complex computer science problems, designing beautiful and intuitive product experiences, and improving our understanding of the real world.
The US base salary range for this full-time position is $122,000-$178,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Conduct independent research on multiple aspects of products and experiences.
- Collect and analyze user behavior and operator workload through lab studies, on-road evaluations (as both driver and passenger), surveys, benchmark studies, and driver distraction evaluations, leveraging industry standard methods (e.g., cognitive load, eye-tracking, driving simulator, etc.).
- Work with Designers, Product Managers, Engineers and other UX Researchers to prioritize research opportunities in a changing environment.
- Understand and incorporate technical and business requirements into research planning and reporting.
- Advocate research findings to diverse audiences through written reports and in-person presentations.