Mountain Studio Retail Sales Associate | Bozeman, MT (Holiday Seasonal) - Stio

ABOUT US

Stio® is a mountain apparel brand that designs, develops and sells beautiful, functional, and innovative apparel infused with the soul of the mountain lifestyle. With headquarters in Jackson, Wyoming, Stio® draws inspiration from the surrounding Teton Range and offers product via Stio.com, catalog and its Mountain Studio™ retail locations in Jackson Hole, Wyoming; Park City, Utah; Boulder, Colorado; Freeport, Maine; Bend, Oregon; Boise, Idaho; Boston, Massachusetts; South Lake Tahoe, California; Bozeman, Montana; and Steamboat Springs, Colorado.

YOUR ROLE

This Stio Mountain Studio™ Sales Associate - Holiday Seasonal is responsible for providing an exceptional brand experience with customers at our newest Mountain Studio™ retail location in Bozeman, Montana. Sales Associates are required to deliver an outstanding level of customer service, which includes but is not limited to knowledge of the brand story and product, customer engagement, and selling. Stio Mountain Studio™ Sales Associates are committed to supporting a dynamic, cohesive team that provides a customer experience through connection, top-quality product education, and a passion for our products and company.

YOUR RESPONSIBILITIES

• Create a welcoming environment for our customers, joining our newest team in our first year ready to contribute to a positive customer and community experience
• Maintain visual store aesthetic through routine cleaning, mannequin changes, organizing displays and general tidying of the floor
• Support receiving inventory shipments, restocking inventory on the sales floor, and maintaining an organized warehouse
• Other operational duties including answering phones and fulfilling customer service shipments
• Provide knowledgeable and up to date details of Stio products, sales, and pricing
• Utilize point of sale system to accurately and efficiently process customer transactions; payments, refunds/exchanges and gift cards

YOUR SKILLS AND EXPERIENCE

• High School Diploma or GED preferred
• Retail and/or sales experience preferred
• Excellent customer service and interpersonal skills required
• Ability to work weekends and holidays required
• Commitment to creating an inclusive and supportive space for every person who enters the Mountain Studio
• Proactive learner who’s eager to be part of our growing Stio team
• Computer proficiency required, POS experience preferred

THE FINE PRINT

• $19-22 hourly, based on experience
• Roles are part-time, hourly, non-exempt
• Friday and Saturday availability required, with flexible shifts throughout the week
• This is a seasonal role with required availability from late November through February or March
• Gear allowance each season for Stio gear
• Holiday pay and additional seasonal perks for our teams
• Must be able to move around the retail space, move upwards of 50 lbs and occasionally traverse ladders
• Employee Assistance Program

This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, we reserve the right to revise the job or to require that other or different tasks be performed. Stio is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ+, veterans & individuals with disabilities.