Multi-Site Leasing Specialist - Harbor Group Management

Job Title: Multi-Site Leasing Specialist

Division: Multifamily

Supervisor: Property Manager

Status: Non - Exempt

JOB SUMMARY: In the Multi-Site Leasing Specialist role, you will be primarily responsible for showing and leasing apartments or townhomes to prospective residents, as well as assisting with the total performance of the property, including efficiency, turnover rate, occupancy, income, and operating efficiency. Assist in maintaining and constantly striving to upgrade the physical condition of the property and adhere to all company policies and procedures and all company personnel directives .

ESSENTIAL DUTIES AND RESPONSIBILITIES as a Leasing Specialist will vary. Many duties and daily functions will need to be performed efficiently. The success or failure of a property depends upon whether or not the employees consistently follow through with the work to be performed. Everyone is expected to perform their duties properly, regardless of whether it is an assigned, delegated, or chosen task. Everyone will be held responsible for the proper performance in completing tasks. The main focus of this job is leasing apartments. The items listed below are designed to assist in this task.

• Greet prospects pleasantly, maintain guest cards, and respond to leads.
• Tour prospects around communities, maintain tour routes, demonstrate apartments, and close the sale.
• Work renewal leases continuously and assist with lease transfers.
• Follow all rental collection policies, including distributing notices and demand letters.
• Respond to Distro emails and maintain Advance Day Daily.
• Participate in resident retention programs and promotions and maintain on-site resident relations.
• Process applications, generate and review all leases for accuracy, and prepare and maintain complete resident files and checklists; strictly adhere to and follow all qualification standards.
• Coordinate move-ins; complete final vacant pre-move-in unit walks for all move-ins; and complete move-in and move-out inspections.
• Assist in physically walking and inspecting the property at least once daily. It is the responsibility of all employees to pick up paper, cigarette butts, etc., as seen throughout the day.
• Assist in completing information for work orders, contacting residents if there is a delay in completing the work order, and ascertaining if completed work was done satisfactorily.
• Maintain courteous communications with residents, applicants, and representatives of other companies; maintain a professional demeanor in dress and conduct.
• Maintain a thorough knowledge of the area where the properties are located, including shopping, schools, hospitals, etc.; be aware of competitors' rental rates, policies, etc.; and be familiar with the competition's property, including floor plans and amenities.

QUALIFICATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• High school diploma or general education degree (GED), plus one year of relevant experience or equivalent combination of education and experience.
• Proficiency in using social media platforms such as Facebook, Instagram, Twitter, LinkedIn, and YouTube is preferred.
• Good leasing and closing skills.
• Proficient in Microsoft Office
• Strong organizational and communication skills
• Excellent interpersonal skills and a demonstrated team player
• Tax credit experience preferred
• Bi-lingual (Spanish/English) experience required for this role

WHAT WE OFFER:

• Competitive Salaries & Bonuses
• Medical, Dental & Vision Plans
• 401(k) Plan with Employer Matching Contributions
• Paid Personal Time & Holidays
• Flexible Spending Accounts
• Free Long-Term Disability
• Free Life Insurance
• Short Term Disability
• Health Savings Account with Employer Contributions
• Wellness Perks
• FinFit Health Finance Program
• Employee Apartment Discount
• Employee Referral Program
• Employee Recognition & Awards
• Employee Assistance Program
• Volunteer & Community Service Opportunities
• Tuition Reimbursement

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