NYS ITS HBITS-06-13608 Expert Business Analyst - GCOM Software LLC

Opportunity Details

Full Time NYS ITS HBITS-06-13608 Expert Business Analyst

Albany, NY

Outcomes. Delivered.

Voyatek, formerly GCOM Software and OnCore Consulting, delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide.

For example, our technology:

• Facilitates access to nutritious food for children of mothers participating in the WIC program
• Supports first responders in reducing opioid overdoses within their communities
• Empowers colleges and universities to identify and thwart financial aid fraud
• Equips teachers with valuable insights to identify students requiring additional support
• Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers

With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy.

We're more than a technology company -- we're an outcomes company.

We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve.

We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place.

Voyatek is seeking applicants to occupy the position of Expert Business Analyst our NYS Information Technology Services Team located in Albany, NY.

Key Responsibilities:

This individual will be expected to provide expertise and participate in the following activities:

• Elicit business system requirements using one or more of the following methods: analyze current processes, interview users, conduct JAD sessions or group meetings, review/analyze existing documentation or system artifacts.

• Analyze and document business processes (both 'as is' and 'to be' processes)
• Develop or maintain system requirements in detailed, clear and well-organized functional documents (business requirements documents, business or system use cases, reports) and/or process flow diagrams.
• Develop or maintain test plans and detailed test cases. Develop or maintain training or user acceptance testing plans and Tier 1 support guides.
• Analyze system documentation and system artifacts to develop an understanding of the associated business process.
• Develop detailed functional and system tests from documented system requirements. Ensure appropriate test coverage by mapping system requirements to test cases. Develop or contribute to the development of regression tests and/or user acceptance tests.
• Execute functional and system tests, including regression tests. Participate in user acceptance testing.
• Identify and document application defects and track to resolution, performing retesting as required.
• Identify and document deficiencies in system documentation (e.g., missing or ambiguous requirements) identified during the testing process.

Qualifications:

84+ Months: Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field.

Mandatory Qualifications:

• 84 months experience eliciting/extracting detailed business requirements from customer/project stakeholders or system artifacts and documenting such requirements.
• 84 months experience developing and/or maintaining system artifacts and documentation including business requirements, user, and functional requirements, project process documentation, quality assurance and contingency operations plans and reports.
• 84 Months experience in obtaining and writing use cases, process models, workflows, creating screen mock-ups, report mock-ups and technical documents with attention to detail.
• 60 months QA experience including the following: Create Test Plans, Test Cases, and Test scripts, Execute functional and system tests including regression tests using manual and automated testing tools and record results using HP ALM/Quality Center (or equivalent), Identify and document application defects and track to resolution, performing retesting as required, Identify and document deficiencies in system documentation (e.g. missing or ambiguous requirements) identified during the testing process, Ensure appropriate test coverage by mapping system requirements to test cases
• 24 months experience validating requirements and executing test cases specific to web services. Experience should include using testing tools such as Postman, SoapUI or an equivalent

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions. This includes, but is not limited to, skill sets, experience and training, licensure and certifications, and geographic location. At Voyatek, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current hourly range is $49.00 and $59.00

If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions!

Voyatek provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including recruitment and hiring, job assignment/placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.
Minimum Salary: 49.00
Maximum Salary: 59.00
Salary Unit: Hourly