Nail Technician - Montage Hotels & Resorts and Pendry Hotel
Bluffton, SC
About the Job
Live Your Passion. Add Your Magic.
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.
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Nail Technician
SUMMARY
The Spa Nail Technician position will provide exceptional nail services including meticulous sanitation and disinfection procedures, above-perfect polish application, soothing massage and nail spa treatments with the highest levels of professionalism, a customized approach and over-the-top-hospitality to guests of the Spa. Your role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.
ESSENTIAL FUNCTIONS
Major areas of responsibility/ management include, but are not limited to:
- Provide nail services to guests in a timely, courteous and efficient manner including, but not limited to, manicures, pedicures, foot soaks/treatments, etc.
- Provide nail and spa services both indoors and outdoors.
- Maintain an agreed upon retail sales to service ratio with the exceptional products, gifts and accessories provided.
- Maintain an agreed upon minimum upsell percentage.
- Attend pre/post shift meetings
- Participate fully in maintaining backbar expenses
- Complete all necessary record-keeping tasks as they pertain to the operation of the Spa i.e. disinfection of pedicure stations
- Participate in all advanced training without exception
- Escorts guests to and from treatment areas in a graceful manner, attending to any immediate needs throughout the Spa visit.
- Assist in providing information to any inquiries, help to coordinate all guest requests for services and maintain impeccable yourself and spa cleanliness of the Spa.
- Ensure guest comfort and safety throughout the treatment.
- Maintain work area with necessary supplies, sanitation and disinfection procedures ensuring treatment area is immaculate at all times (manicure/pedicure stations are clean, pedicure areas are disinfected and labeled “Clean” or “Disinfected”, keep counters and products clean).
- Perform monthly and quarterly deep-clean responsibilities.
- Assist with cleanliness of all spa areas including all locker rooms.
- Assist fellow associates with daily operations to support healthy teamwork and contribute to the success of the spa.
- Assist in any other function as requested by Spa Manager, Director of Rooms or General Manager as it pertains to the spa, lounges, indoor/outdoor area, retail area, pool area.
- Participate fully in any/all promotions within and outside the spa, hotel or at off-site events.
QUALIFICATIONS
- High school or equivalent education
- Ability to communicate clearly and speak, read, write and understand English
- Valid Nail Technician license from the California Department of Consumer Affairs – Board of Barbering and Cosmetology.
- Continuing Education as required to maintain license/certification.
- 2+ years’ experience as a Nail Technician in a stand-alone spa or luxury hotel/resort spa.
- Exceptional skill and the ability to stay on time with nail service schedule
PREFERRED
- Luxury experience strongly preferred
- Bachelor’s Degree
BENEFICIAL
- Advanced training in nail art
- Advanced training in spa nail treatments
- Knowledge of botanical ingredients, thalassotherapy, reflexology, Ayurveda or any holistic wellness field/modality
- Knowledge of general wellness practices such as yoga, meditation, etc.
PHYSICAL REQUIREMENTS
Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach different outlets and other departments of the Resort on a timely basis. Must be able to exert well-paced ability in limited space. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to lift up to 50 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
