Navigate Your Future + Steer Small Business Success at Quality Counts LLC

If you want to grow your business management career while working on exciting traffic projects … then this job is for you! Quality Counts (QC) is seeking a full-time Junior Operations Manager to join us in a role that is anything but ordinary!

Why you’ll love this role:

Traditional with a twist of adventure! Balance the stability of a corporate management role with the flexibility of a hybrid indoor/outdoor work environment.

Start here, grow here! Gain practical experience in business management and entrepreneurship as QC invests in your career growth.

Small business feel with corporate support! Jointly manage your local operation in the heart of Charlotte but receive endless support from your fellow operations managers and internal support resources around the country.

Immediate Impact! See the results of your hard work in real-time as you execute work that helps engineers and planners in both public and private sectors improve Charlotte roadways and nearby communities.

What you’ll do:

Indoor

•Assist the Director of Operations with traffic project oversight

•Assist best-practice data collection strategies with your local operations team

•Set objectives, goals, protocols, and timelines for your team of field technicians

•Employ general workforce management (e.g., team supervision, training, employee performance reviews, engagement initiatives)

•Expand QC’s clientele in the greater Charlotte and surrounding region(s)

•Occasionally attend conferences for general business advertising

Outdoor

•Work roadside performing light physical work (e.g., installing video detection cameras and pneumatic road tubes)

•Coordinate and/or conduct intercept surveys and parking lot studies

Who you are:

•Eager to learn how to run a small business operation and grow your business management career

•A “jack of all trades” who seeks an entrepreneurial role

•Wants a balance of work and thrives in an indoor/outdoor hybrid working environment: from computer keys to getting your hands dirty!

•Takes initiative

•Problem solver and quick to troubleshoot

•Doesn’t skip the details

•Has strong technical skills

•Asks questions and implements feedback

•Comfortable working roadside, lifting heavy equipment, and operating power tools

•Bachelor’s degree in business administration or a similar discipline

What you’ll earn:

•$58,000 annual salary + eligibility for performance bonus after six consecutive working months

•Health, Dental, Vision, and Life Insurance Package(s)

•Paid Time Off & Volunteer Time Off

•401K with Employer Contribution (effective one year after employment)

•Hands-on training curriculum from the Director of Operations for the Carolinas

•Use of a company vehicle to travel to-and-from project sites

•Opportunities for both nationwide travel

Main office location: Charlotte, NC

Pre-employment driving record and standard drug screen required.