Network Engineering - American Technology Consulting

Network Engineer1. Provide Network Operational Support:- Process requests for network connection changes:- Disable LAN switch and router port security as requested by other IT staff.- Review change requests, validate information provided on requests, and leadefforts to resolve erroneous information.- Update network connection database information.- Update LAN switch and router port security and/or DHCP configuration settings.- Communicate LAN switch interface vlan changes to network design lead.- Disseminate communications for completed change requests.- Monitor network availability systems and act on device outagealarms/notifications:- Contact sites to verify power.- Lead troubleshooting efforts to verify LAN switch, router, and firewallfunctionality.- Process temporary LAN switch and router configuration changes as needed totroubleshoot device failures.- Configure replacement LAN switches, routers, and firewalls and lead efforts toreplace failed equipment which may include personally delivering and replacingequipment or shipping equipment and coordinating replacement activities withfield site personnel.- Process, monitor, and escalate telecommunication provider trouble tickets forWAN circuit failures.- Disseminate service outage/restoration notifications to Agency personnel.- Provide 2nd level technical support for end user network connection issues:- Review LAN switch and router interface configuration settings and statisticsto isolate cause of network connection issues.- Process temporary LAN switch changes as needed to troubleshoot networkconnectionissues.- Review and update LAN switch and router configuration settings and as neededtocorrect discrepancies between design documents and actual equipmentconfiguration.- Provide recommendation to other IT personnel on courses of action to resolvenetwork connection issues.- Monitor Agency’s trouble ticket system and act on tickets referred to theNetworkSection.2. Maintain accurate and timely equipment inventory information to recordequipmentlocation and variable configuration information.3. Perform responsibilities associated with Agency projects and work efforts:- Assist with Cisco EOL equipment refresh (requires limited travel to DOC/PBPPfacilities)- Assist with Cisco wireless deployments.4. Perform other work as assigned:- Process equipment surplus:- Erase configuration information and licensed software from equipment targetedforsurplus.- Prepare equipment surplus list and forward through chain of command forapproval.- Coordinate equipment retrieval with DGS.- Process documentation and inventory changes for surplus equipment.- Perform work on other special projects as required.Required/Desired Skills:• Network Engineering WAN. LAN TCP/IP Infrastructure Required 5 Years• Cisco Certifications (CCNP) Highly desired• Cisco Routers, switches Required 5 Years• Cisco DNAC Highly desired• Cisco Wireless AP’s and controllers Highly desired• Knowledge of the following protocols: BGP, TCP/IP, HSRP, DHCP, DNS, NAT, VLAN,MPLS Required 3 Years• Capable of working in IDF closets: Running cables, lifting equipment intoracks, using small hand tools. Required