Network Technician (W2 only) at Logix Guru on behalf of our client
West Mifflin, PA
About the Job
Our heavy manufacturing client in Pittsburgh is seeking a Network Technician to join their team on a long-term contract with the possibility of full-time hire.
No C2C. No sponsorships.
The successful candidate will serve in a network support and project delivery role as part of the Data Networking team in support of all technical, business and related requirements to maintain the data network at the Pittsburgh-area plan sites.
Candidate must be willing to work in a hands-on role deploying equipment in office and heavy-industry environments including Data Center areas, as required. PPE use is required.
Onsite in Pittsburgh. Local travel w/ reimbursement.
On call rotation, approx. 1 week per month after successful training.
- Contributes to the team support for data network and server incident and event management including investigation, troubleshooting, reporting, resolution, root cause analysis and corrective action management – this includes on-call, off-hours support for on-site work
- Coordinates with teams in delivery of services to HDQ customers
- Participates as a fully integrated member of the Data Networking team, responsible to the delivery of successful solutions and trouble resolution
- Monitors data networks for performance, security and stability – takes action to identify trends and proactively address issues
Personal Skills Required:
- Results-oriented member of technical support teams; the successful candidate is a self-starter, able to manage complex incidents, proactively identify opportunities for improvement and develop innovative solutions
- Excellent time management skills including ability to multi-task and effectively prioritize work
- Excellent work ethic; willing to extend the extra effort and time required to meet critical deadlines
- Strong oral and written communications skills; able to articulate ideas and listen effectively; professionally communicates with all customers, vendors and technical support staff, including remote customers and team members in foreign countries
- Strong analytical, and problem-solving skills
- Accomplished analyst able to manage complex technical problems through identification, design, solution definition and implementation
- Demonstrated experience managing vendor relationships related to incident management, project coordination, relationship development and SLA maintenance
- On call support required, including participation in team on call (24/7) rotation; candidate must be willing to work flexible hours as demanded by outage, migration & on-call activities
- Hands-on team member willing to work in heavy industry/plant environments
Technical Skills Required:
Minimum Requirements
- Demonstrated experience, or equivalent certifications/training, supporting data networking technologies in an enterprise environment, including:
- LAN switching and routing in a Cisco enterprise network environment
- WLAN fundamentals and support of Cisco solutions
- Server fundamentals
Desired Qualifications
- Cisco CCNA certification, or greater
- Server hardware repair expertise
- Project Management experience / certification
Experience with these additional technologies may be a plus
- Palo Alto / Firewall support
- Advance IP routing experience, including OSPF and BGP protocol solution design proficiency
- Data center network support including Arista platform
- Internet routing and security
- Network security controls and related disciplines
- Scripting or Programming in a Network environment (Ansible etc)
- Netbrain support