New Americans in Long Term Care (NALTC) Program Manager - Presbyterian Homes & Services

Presbyterian Homes & Services is seeking a New Americans in Long Term Care (NALTC) Program Manager to join our team. 

The New Americans in Long Term Care (NALTC) Program Manager will play a pivotal role in executing grant deliverables focused on attracting, retaining, and growing New Americans, ensuring they receive the support and resources they need to thrive in long-term care careers at Presbyterian Homes & Services (PHS). 

The Program Manager will collaborate with various stakeholders, including LTC facilities, educational institutions, and community organizations, to develop and implement programs that address the unique challenges faced by New Americans entering the LTC careers.

This is a full-time, temporary grant-funded position anticipated to sunset in July 2026 and may be extended based on outcomes and/or additional funding.

REPORTING STRUCTURE

The New Americans in Long-Term Care (LTC) Program Manager reports to the Director of Talent Management and directly supervises the Career Specialist 

The Program Manager will collaborate with various stakeholders, including LTC facilities, educational institutions, and community organizations, to develop and implement programs that address the unique challenges faced by New Americans entering the LTC careers.

• Responsibilities include but not limited to: 
• Partner with internal stakeholders to develop and execute grant program priorities ensuring alignment between organizational needs and program initiatives, including leading and developing career pathways for New Americans and support services to enable New Americans entry into a career at PHS.
• Initiate, nurture, and grow relationships with New American groups in Minnesota to identify prospective
• Oversee the development of culturally relevant recruitment, promotional, and training materials.
• Ensure alignment of grant program development with broader PHS career pathway, scholarship, support, and mentoring programs.
• Design, coordinate, and implement pre-hire and onboarding programs for New Americans across PHS communities, ensuring consistency, quality, and the evaluation of program effectiveness
• Establish and maintain effective working relationships with outside agencies, organizations, and stakeholders to establish effective support opportunities and partnerships.
• Oversee the creation and delivery of cultural competency and cultural humility training for LTC employers and staff.
• Design and implement career pathways, mentorship programs, and career navigation services to support the retention, advancement, and successful integration of New Americans into the LTC workforce.
• Build and maintain strong relationships with LTC facilities, community organizations, training providers, and other relevant stakeholders.
• Work closely with educational institutions to provide training, tuition reimbursement, and career education opportunities.
• Oversee the design and delivery of digital skills training, ensuring participants have the necessary technology access to succeed in the workplace.
• Cultivate and maintain positive relationships with external stakeholder organizations providing support to New Americans.
• Manage relationships with state funding agencies, ensuring timely reporting, budgeting, and compliance with all grant requirements.
• Track and analyze data to assess program effectiveness, collect feedback from participants and leadership, and measure program impact to meet grant requirements and identify areas for improvement.
• Serve as a resource and advocate for New Americans navigating careers in long term care providing guidance and support as needed.
• Monitor the progress of New Americans working at PHS and identify any barriers or challenges to their acclimation and progression along career pathways.
• Create and deploy communication channels to connect with New Americans working at PHS and to share stories with the broader PHS community.

• Bachelor’s degree in social work, public health, multicultural studies or related field.
• 3+ years of experience in program management, workforce development, or a related field, preferably with immigrant or underserved populations.
• Knowledge of the long-term care industry and workforce challenges.
• Demonstrated experience working with immigrant and refugee populations, particularly in healthcare or social services settings. 
• Demonstrated cultural competency and understanding of the needs of diverse populations.
• Strong cross-cultural communication and interpersonal skills, with the ability to build rapport and trust across diverse communities. Sensitivity to cultural differences and a commitment to promoting diversity, equity, and inclusion. 
• Proficiency in a second language preferred.  Bilingual or multilingual abilities are a plus
• Experience developing and delivering programs that support career progression 
• Ability to work independently and collaboratively in a fast-paced environment. 
• Some regional travel within Minnesota will be required but expected to be less than 10-15% of the time.
• Excellent interpersonal, communication, and organizational skills.
• Proficiency with Microsoft Office and other common computer programs.
• Demonstrated ability to read, write, speak, and understand the English language to communicate with all customers.
• Demonstrated compatibility with PHS’ mission and operating philosophies.

Based in St. Paul, Minnesota–Presbyterian Homes & Services (PHS) is a nonprofit, faith-based organization providing a broad array of high-quality housing choices, care options and services for older adults. There are over 7,500 team members like you at PHS, serving more than 26,000 older adults through 60+ PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage® and other community services. PHS is also co-owner of Genevive®, the largest geriatric primary care practice in MN, providing comprehensive care for over 15,000 older adults.

An Innovative Leader: Established in 1955, PHS has earned the reputation as an Innovative Leader dedicated to promoting independence, purposeful living, and overall well-being. PHS is now one of the largest nonprofit senior housing and services providers in the US.

Our strong focus on our employees, means we are committed to an environment where you are valued and empowered to make a difference. With a strong commitment to team growth from within, roughly 80% of leadership roles are filled through the development of people like you. To learn more about PHS culture, benefits and team development, we invite you to visit the "Careers" section of our website.

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PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.