New York Program Director - America Needs You

Position Description

The NY Program Director will be a key leader on the management team and an integral player as ANY continues to strengthen its growth strategy in New York. The NY Program Director will be responsible for maintaining program quality, its proven effectiveness, and short-term impact outcomes. The NY Program Director will supervise a program team of full-time Career Success Coordinators and manage a cohort of 300 Fellows – low-income first-generation students and their respective Mentor Coaches. The Director will lead the program team to ensure the achievement of all programmatic goals; manage tracking and analysis of program data; drive programmatic strategy and development; support foundation grant reporting; and collaborate on business engagement and strategic partnership initiatives. The Director will manage the NY Associate Board and will lead Mentor Coach Recruitment. The Director will help develop and maintain formal partnerships with colleges, universities, and corporations to secure recruitment and in-kind support. The NY Program Director reports directly to the NY Executive Director. The position is based in New York and is currently hybrid, requiring in-person attendance at the office at least once a week, in-person attendance at monthly Saturday workshops, and in-person attendance at other work-related events/meetings, as needed. The NY Program Director will drive all programmatic outcomes, increase the number of Fellows served, and ensure the program goals below are met:  

1. Workshop Attendance (80%)
2. Annual Student Internship Placement (90%)
3. Transfer Rate (95%)
4. Match Retention (75%)
5. Fellow Program Persistence (90%)
6. Fellow College Persistence (90%)
7. Fellow and Mentor Coach Recruitment (150-170 Fellows and 150-170 Mentor Coaches a Year)

Our Ideal Candidate:

• Is committed to ANY's mission of supporting ambitious, first-generation college students
• Is excited about building their skills in facilitation, advising, career counseling and event planning
• Is passionate about data and analytics to improve outcomes for first-generation college students

We Offer:

• A warm, collaborative work environment with a rich culture of support and feedback 
• A generous benefits package (health/dental insurance, 403(b), FSA, three weeks' vacation, etc.)
• Connections to an expansive professional network 

 Key Responsibilities

• Provide direct supervision to a team of full-time Career Success Coordinators and manage a cohort of over 300 Fellows and Mentor Coaches
• Ensure quality and consistency of the program's services and deliverables
• Manage the Fellow recruitment and internship processes while developing and maintaining formal partnerships with colleges, universities, and corporations in partnership with the NY Executive Director
• Manage Mentor Coach Recruitment and collaborate with the External Affairs team on volunteer recruitment, engagement, and management
• Manage the NY Associate Board including all board meetings, material preparation, and goal attainment
• Ensure workshops and other events run smoothly and create a positive and challenging learning environment for Fellows and Mentor Coaches
• Manage the team's preparation for Saturday workshops; facilitate workshops, as needed
• Manage all aspects of Fellow experience including application and selection, onboarding, matching, program tracking, case management and dismissals/re-matching
• Identify high-impact engagement opportunities for external stakeholders and coordinate guest speakers and panelists, liaising with the External Affairs and Operations teams as needed
• Collaborate with the NY Executive Director to grow formal partnerships with colleges and universities to secure recruitment and in-kind support (such as use of facilities for workshops)
• Work with the Operations team, National Program Director, and COO & CPO to ensure compliance with quality standards as it relates to curriculum, program operations and data
• Research internships and communicate opportunities to current Fellows
• Ensure that all partner recruitment events and internship opportunities are marketed to NY Fellows
• Enable Career Success Coordinators and Mentor Coaches to prepare Fellows for internship placements
• Work closely with the External Affairs team to provide internship data/updates to corporate partners
• Ensure effective use of the New York program team budget and identify in-kind support opportunities
• Additional projects and duties as determined

Qualifications

• Bachelor's Degree and 3-5 years of management experience required
• Excellent project management skills and comfort in balancing multiple priorities and deliverables effectively
• Leadership presence and the ability to mobilize small and large groups to action
• Results-oriented with a commitment to outcomes-driven performance
• Outstanding relationship management skills and ability to communicate and work effectively with diverse stakeholders, including college students, volunteers, university partners, and corporate supporters/internship providers
• Proficiency in Microsoft Office programs (strong proficiency with Excel required) and knowledge of web-based and social media technologies
• Excellent public speaking, writing, and editing skills
• Strong background in career development and mentoring, and experience teaching or training youth and adults, experience working with college-aged youth preferred

To Apply:

Please submit a cover letter and resume. Please note that your application will not be considered without a cover letter. No phone calls please. Salary for this position is in mid-$70k range, commensurate with experience.

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