Night Audit / Front Desk - Rockland Harbor Hotel at Maine Course Hospitality Group

Rockland, ME

Description:

Are you a Night Owl?

Have a talent for problem solving and love to help?

We have the perfect job for you!

As a Night Auditor, you will be responsible for ensuring the smooth operation of the hotel's overnight shift

Our Front Desk welcomes the weary traveler, provides local knowledge and recommendations,

and a friendly face to those away from home.

Night Audit / Front Desk Responsibilities Include:

Welcome and greet all guests and visitors in a friendly professional manner
Operate the front desk and be familiar with all its functions
Answer the phone in a friendly, professional, and helpful manner and direct calls
Assist with guest check-in and check-out
Process reservations and cancellations
Respond to guest inquiries, requests and complaints in a professional and timely manner
Close out the front desk functions and reporting for the day
Handle cash and credit card transactions
Balance and reconcile daily financial transactions
Provide information about hotel services, amenities, and local attractions
Assist with general hotel operations as needed
Ensure the security and safety of the hotel and its guests during the night shift

Benefits:

Our Core Values: Fun ~ Family ~ Respect ~ Integrity

Requirements:

Night Audit / Front Desk Requirements Include:

Must be able to be alert and friendly during entire shift

Must be able to stand for long periods of time

Excellent communication and customer service skills

Proficient in cash handling and basic accounting

Ability to work independently and prioritize tasks

Strong problem-solving and analytical skills

Availability to work overnight shifts, weekends, and holidays

Must be reliable and flexible to work overnight shifts

Please attach resume or Work History

PM21

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