Night Auditor - Hay Creek Hotels

The Brookmere Hotel and Clover Restaurant & Bar, opening in December 2024, is actively searching for a passionate, organized, and results-driven hotel night auditor.

The Brookmere Hotel and Clover Restaurant & Bar, managed by Hay Creek Hotels, is a major development project in Saratoga Springs, New York, situated just a mile from the Saratoga Racetrack and abutting Saratoga National Golf Course. The 10-acre site formerly known as Longfellows Hotel, Restaurant, and Conference Center will be raised and built upon, creating a home for the new 88-room upper-upscale hotel, full-service restaurant and bar with seasonal outdoor porch, spa, banquet facility with 6,000 sq.ft. of meeting and event space, and private access to Lake Lonely. Bonacio Construction leads the development, partnering with Hay Creek Hotels as managing partners. The property is currently projected to open in December 2024.

This is an overnight position 11pm to 7am. Seeking one full time and one part time.

Pay range is $20-$21 an hour based on experience.

Job Summary:

• ¨ Balancing of daily charges, cash collections, and postings. Reconcile receipts and daily reports to ensure accuracy in daily reporting. Input of data into intricate excel reports and web-based accounting systems.

  ¨ Timely and accurate preparation and distribution of daily reports and shift communication by email.

  ¨ Security checks of entire building routinely through the night, including checking locks and maintaining energy efficiency program.

• Enter invoices into web-based accounting system with accuracy. Scan all back-up imaging.

  ¨ Assist Housekeeping in basic upkeep duties (Laundry, common area cleaning, and bathroom cleaning).

  ¨ Address any overnight calls, bringing to the appropriate managers’ attention if necessary (i.e., employee call-out)

  Verify customers' ID and credit and establish how the customer will pay for their bill upon checkout.

  ¨ Keep records of room availability and guests' accounts using the specified computer system.

  ¨ Working knowledge of all rates, packages, groups, and booking restrictions.

  ¨ Review the reservation transaction reports daily.

  ¨ Compute bills and collect final payments from guests.

  ¨ Assist guests in getting luggage to their rooms. Work closely will bell services to maximize guest experience.

  ¨ Have full knowledge of all parking options and charges. Collect guest vehicle information.

  ¨ Monitor guest accounts and post charges as they occur. Monitor guest room charges transferred by Restaurant.

  ¨ Review accounts and charges with guests during the checkout process.

About Hay Creek Hotels:

Founded in 2005, Hay Creek Hotels was created specifically to combine the intimacy of a boutique hotel with world-class cuisine, cutting-edge technology, unparalleled guest service and the exclusive amenities of a luxury inn. At Hay Creek Hotels, our passion is to pioneer superior service and inspire excitement within the small, independent hotel sector: to 'Delight & Surprise' our guests every day. These values are driven by the idea that the best hotels and restaurants are the ones that draw on the spirit, culture and character of their locales. From meticulously renovated historic properties to exciting new-build hotels, we offer some of the most unique and interesting lodging and dining destinations in the United States. Our hotels and resorts are designed to reflect their respective neighborhoods and serve as good neighbors by participating in community events and causes. Through environmentally responsible design and day-to-day management, we adhere to best practices for sustainable operations at every location.

Bringing a hyper-local focus to the hotel dining experience, the restaurants in the Hay Creek Hotels collection form deep connections with respected local farms and providers. Our chefs seamlessly integrate their regions’ finest meats, seafood and produce with contemporary cooking styles and flavors. Each Hay Creek restaurant is distinguished by sophisticated yet casual ambiance and cuisine that delivers both comfort and surprise with each bite. We are not the average box hotel, and this is not the average dining experience. Dishes are created each night with the perfect balance of texture, flavor, and presentation. Farm-to-table food brings sensational seasonal menus with creative twists on old classics.

Our Core Values and Beliefs;

We promote and support a culture that Delights & Surprises each of our customers, associates, and business partners. Our Host Philosophy encourages each associate to develop the skills necessary to offer outstanding hospitality service outside the scope of their primary job responsibilities. Our Associate Promise is the commitment to truly listen to and communicate openly and honestly with all team members. We embrace Pride Of Ownership to create an, 'I can, I am, I own,' empowered approach to everything we do. Partnering in our Local Community and respecting the environment we live in are beliefs we incorporate into daily operations.

To learn more, visit us at www.HayCreekHotels.com

Keyword: hotel, front desk, night audit, accounting, payables, computer
Required Experience:

Hotel Specific Essential Functions:

¨ Ability to remain standing for 8 hours.

¨ Ability to remain in a stationary position for 8 hours.

¨ Ability to frequently move and lift to 30 lbs.

¨ Ability to walk the property and grounds regularly.

¨ Ability to move up and down stairs regularly.

¨ Ability to bend frequently and repetitively during a shift.

¨ Ability to use repetitive manual dexterity.

¨ Ability to move quickly based on guest needs.

¨ Ability to view a computer screen for up to 8 hours.

¨ Ability to frequently communicate and exchange accurate information effectively.

¨ Ability to read, write, understand, and speak English.

Benefits:

Benefits:

Hay Creek offers an extensive benefit and incentive package, including;

· Insurance benefits, including Company-funded Medical, Dental, and Vision

· 25K in Company-paid Life Insurance for our Managers

· Additional Life, Disability, Accident, Critical Illness, Health Flex Spending, and Dependent Care Flex Spending options

· Competitive Salary/Wages with Merit and Cost of Living Adjustments and Annual Performance/Wage Reviews

· Competitive Paid Time Off Structure including Vacation, Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave

· Employee and Friends & Family Lodging Discounts as low as forty-nine dollars per night at any HCH Property

· Employee Dining Discount of fifty percent off when Dining at any HCH Property

· Additional Discounts through Working Advantage (Entertainment Tickets, Hotels, Local Activities, Sports Passes, etc.)

· Discounts at each of our Spas, Golf Courses, Fitness rooms/programs and other featured amenities

· Supportive, open-door policy work environment

· Work Culture that is fun, energetic and motivating

· Employee Recognition Program – ‘Delight and Surprise Dollars’

· Accelerated Career Advancement to include professional enrichment, conferences & classes, and manager in training programs.

From: Hay Creek Hotels