Office Admin at Sparks Group
Charlotte, NC
About the Job
Sparks Group has partnered with a small family owned and operated coffee roaster to identify an Office Admin to manage customer service, order management, and reporting. Join a fast-moving company growing in the right directions for the right reasons.
Responsibilities:
- Front desk representative fielding customer inquiries, customer pick-ups, phone calls to the office line
- Client contact for orders - monitor inbox and phone for order issues and respond with customer service
- Daily Data Entry - enter orders on a daily basis at a predetermined cutoff time in our order management utility
- General office upkeep - manage janitorial and general office supplies
- Customer Order Management - make in person visits to our top customers to ensure they are ordering correctly based on agreements in place
- Monthly reporting - work with billing assistant to perform monthly inventory and reporting for agreements in place.
- General ad-hoc responsibilities- at times we have random things that come up like providing coffee for a small group at an important client, being flexible to perform these unusual and infrequent tasks is important.
Qualifications/Background Profile:
- HS Diploma or equivalent required
- 3+ years comprehensive office support experience
- Tech savvy with experience using Mac products and advanced Excel proficiency
- Customer centered, committed, responsible professional
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This job is In-Person.
We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.
Download the Sparks Group mobile app from Apple App Store or Google Play.
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Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.