Office Coordinator / Office Manager - Dolores Street Community Services

Office Coordinator / Manager

Position: Office Coordinator (This position can lead to an Office Manager if you have exceptional experience in administrative management.)

Site/Program: Onsite Daily at Mission Action's Administrative Office.

Reports to: Director of Human Resources

Compensation: $28.85 per hour. Full-time, non-exempt position. Benefits include medical, dental, vision, long-term disability, life insurance, flexible spending account, commuter benefits, generous vacation with Summer Recess and Winter Recess, and 401(K) with employer match.

Deadline: Immediately interviewing on a rolling basis until position is filled.

About the Organization:

Mission Action has been growing rapidly, therefore, we have created a lot of new positions in different programs. Please consider joining our team to serve the communities.

Mission Action nurtures individual wellness and cultivates collective power among low-income and immigrant communities to create a more just society. As a multi-issue, multi-strategy organization, we work to improve lives on an individual level as well as affect broader social change by engaging in advocacy and community organizing. We work together across programs to address homelessness, lack of affordable housing, and to support immigrant rights in order to meet the complex needs of our communities and collectively address the root causes of suffering and injustice.

Position Summary:

The Office Coordinator is responsible for overseeing the daily operations of the office, managing the front desk, and lead the program assistants. This role ensures that office operations run smoothly and efficiently, providing administrative support across the organization. The Office Coordinator will also serve as the first point of contact for visitors and clients.

Duties and Responsibilities:

1. Front Desk Management:

• Greet and assist visitors, ensuring a professional and welcoming environment.
• Answer and direct incoming phone calls and emails.
• Maintain the reception area, ensuring it is tidy and presentable at all times.
• Handle incoming and outgoing mail, packages, and deliveries.

2. Lead the Program Assistants:

• Train the program assistants for ongoing capacity.
• coordinate coverage for main office during absences.

3. Office Operations:

• Organize and schedule meetings, appointments, and travel arrangements.
• Maintain office equipment and coordinate repairs or maintenance as necessary.
• Monitor and manage office supply inventory, placing orders when necessary.
• Assist in the preparation of reports, presentations, and correspondence.
• Maintain and update agency databases and records.

4. Event Coordination:

• Assist in planning and organizing company events, meetings, and conferences.
• Coordinate logistics such as catering, venue arrangements, and transportation.

5. Compliance and Safety:

• Ensure office operations comply with company policies and procedures.
• Implement and maintain safety protocols and procedures.
• Conduct regular safety inspections and report any hazards or issues.

Other Organizational Duties

• Conduct business in accordance with the Mission Action Employee Handbook, exercising sound judgment and serving the best interests of the agency and the community
• Work within the framework of the agency's mission, vision, values, theory of change, and organization's commitment to diversity, equity, and inclusion, restorative justice, trauma-informed work, and language justice.
• Commit yourself to treating each community member with respect and dignity
• Perform other duties as assigned

Qualifications and Experience Desired

• Bilingual in spoken and written Spanish, required
• Minimum of 2 years of experience in office administration or coordination, with experience managing staff preferred.
• Skills:
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Ability to handle sensitive information with confidentiality and professionalism.
  • Strong problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.

Work Environment:

• Standard office environment with occasional lifting of supplies and materials up to 25 pounds.
• The position may require occasional evening or weekend work for events or deadlines.

How to Apply

If you are qualified and interested in applying, please submit your resume, cover letter, salary requirements and three professional references, including a supervisorial reference to https://dscs.isolvedhire.com/jobs/. Immediately interviewing on a rolling basis until position is filled. Please visit our web site for additional information on our organization at: www.dscs.org

Mission Action is an equal-opportunity employer which values lived experience and seeks applicants of the greatest diversity possible. We encourage people of color, women, older people, members of the LGBTQ community, and individuals with disabilities, including HIV and community members who grew up in the Mission District. Pursuant to the SF Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.