Office Coordinator - Wilkes University

Wilkes University invites applicants for an Office Coordinator in the Department of Student Financial Services. Under the direction of the Executive Director of Student Financial Services, the coordinator acts as a central contact point, providing a variety of customer service and support services for the office.

The successful candidate is responsible for providing exemplary customer service in delivering student aid information and initial assistance to prospective, current students and their families.

This position involves a great deal of open communication with students, families and the Wilkes University community at large. This position serves as the primary point of contact for all walk-in traffic, telephone calls to the main financial aid phone number and main financial aid email account, providing quick responses to inquiries with a focus on prompt and accurate resolution of issues. The office coordinator would also receive, process and send paperwork and perform other general administrative functions as needed. A high school degree is required. Completion of some college-level coursework is preferred. The ideal candidate must be organized, personable and able to communicate with a variety of constituents. Preference will be given to candidates with prior administrative experience and general knowledge of Student Financial Aid. Salary is commensurate with qualifications and experience.

Wilkes University is an independent, comprehensive university dedicated to academic excellence in the liberal arts, sciences, and selected professional programs. The University has approximately 2,000 students at the undergraduate level and over 1,500 full time equivalent students at the graduate and first professional levels.

Its institutional focus is on developing strong mentoring relationships with each of its students and contributing vitally to economic development of Northeastern Pennsylvania. The University is located in Wilkes-Barre, Pennsylvania, a revitalized city that is located on the lovely Susquehanna River and is within two and one-half hours driving distance of New York City and Philadelphia.

To apply, visit https://wilkesuniversitycareers.applicantpro.com/jobs/. Please be sure to include a cover letter, resume or curriculum vitae and three references.

Wilkes University is constantly seeking to become a more diverse community and to enhance its capacity to value and capitalize on the cultural richness that diversity brings. The University strongly encourages applications from persons with diverse backgrounds. Wilkes University does not discriminate in its employment practices or in its educational programs or activities on the basis of race, color, national or ethnic origin, age, religion, disability, pregnancy, sex/gender, gender identity and/or expression, sexual orientation, marital or family status, military or veteran status, or genetic information.